"Simply the best. The entire staff at Springs Automotive..."
Simply the best. The entire staff at Springs Automotive Group is friendly, helpful and go above and beyond for the customer. This is my second purchase from Springs Automotive and I will always come back.
"Went in looking for a cheap yet reliable vehicle, and..."
Went in looking for a cheap yet reliable vehicle, and their advertised 30 day warranty, on both their cargurus listing as well as their website, was the whole reason I decided to go with them, because I assumed that the warranty would ensure the vehicle would at least run, and if i had any problems later down the line i could just swap out the parts with my current vehicle since the one I currently own and the one I was looking at are identical except for the color. I ask for the cash total, no sense financing if I can buy straight out. Go in with cash in hand.
When I get there, DJ is getting the car ready. When he comes in, I am told the battery wasnt holding a charge, and they have the service department checking it out so please wait. Then he come in with two pieces of paper, both quotes to have the alternator replaced, one was approx $450, the second was the special price they could give me, approx $250 (sorry I cant remember the exact totals).
I asked about the 30 day warranty they offer, and informed DJ that I only brought the cash for the total he gave me last night. He said he needed to talk to another guy and see what they could do, so then I am waiting again. He goes into an office, speaks with one man for about 15 minutes, comes out, says he needs to talk to a different man about my situation, and goes into a different office for another 10 minutes or so. When he returns, with the second guy, they say they can't do anything, I ask guy number 2 about the 30 day warranty, and show him on my phone, their website and the warranty it claims they offer. He says the price is already low, and so it doesnt qualify.
I dont understand how they are wanting me to pay for car repairs on a car before I even own it. Maybe they thought female, cash purchase, must be an easy target. Was a complete waste of my entire morning.
As of tonight, that vehicle has been listed on cargurus for 167 days and has been lowered at least twice, as the original price on it is different from the price I saw a week ago, and different from the price it was listed at last night.
I was looking for a new work van and found exactly what kind of van I was searching for. as well as found a truck for anfair price.
When I was looking to purchase I reached out to DJ, who I have purchased a vehicle from in the past and informed him which vehicle I was looking for. When a vehicle that fit my needs arrived on the lot he called me immediately and we made arrangements to test drive the vehicle. The whole car buying experience was phenomenal, I highly recommend this dealership. Everyone was friendly and helpful and they worked to get me out the door with an awesome vehicle and happy. Thanks again DJ
"Good service and they all are friendly "
Wow now I owned a 2015 Dodge Ram thanks to this guys now time to drive it to work and to take me home safely
"Easy quick knowledgeable and fun!"
Everyone at Springs Automotive made my experience in buying my first car easy and enjoyable. I couldn’t be more thankful for everyone who helped me in this purchase. I will definitely be coming back for future purchases. Thank you!
"Unexpected great friendliness and understanding."
Moving from a different state and facing the unexpected, was fantastic to meet and get help and understanding from
Extremely friendly management and sales people.
Great cars and assistance.
Big kudos and thanks
Joe and Jennifer
"Great, fast, honest!"
Kind, understanding customer service, effiencent process, and honest sales people! Very glad i found them! DJ and the Sales Manager went above and beyond to get me into my dream truck at the very best rate they could! Thank you so much!
"Awesome People To Work With"
They are really helpful and will do there best to get you in the car you want. Will be coming back for sure and recommending them..DJ and Ryan were lots of help and friendly
Other Employees Tagged:
"My dealer and mechanics for life. "
This is our 3rd car with these guys. Great customer service and fair prices. Not to mention, they have their own mechanics and customers get discounts on oil changes and other services as well. I have a teenager that will be driving soon so I am sure another purchase is in our near future. I wont go anywhere else.