DONALD TOBIN
DONALD TOBIN at Napoli Nissan

DONALD TOBIN

SERVICE ADVISOR

Napoli Nissan

688 Bridgeport Ave.
Milford, CT 06460

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4.8
87 Reviews

Languages Spoken

English English

4.8

87 Reviews

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87 Reviews of DONALD TOBIN

June 03, 2026

Dealership Rating
Employee Rating

Nice and easy only took about an hour and no hassle. Donald was cool too. More

by Wesbuzelle
Recommend Dealer
Yes
Jun 05, 2026

Napoli Nissan responded

We appreciate your shoutout to Donald at Napoli Nissan. See you next time. Safe travels!

June 03, 2026

Dealership Rating
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Service advisor Donald was outstanding and courteous as well as trustworthy. Stayed in touch through out the process of car being fixed. I felt confident having my car in their hands. Highly recommend More

by Dianecody1127
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Napoli Nissan responded

It's fantastic knowing you felt confident and well taken care of by Donald and the team. We look forward to assisting you again in the future! Thank you, from all of us at Napoli Nissan!

June 01, 2026

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. I recently brought my vehicle in for an oil change, and I was very impressed with the service I received. Donald was friendly, professional, and efficient from the moment I arrived. They completed the oil More

by milllicentcaldwelll
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Napoli Nissan responded

Hi Caldwell! Thank you for sharing your experience with Donald and our team! We appreciate your business, and we hope to see you again at Napoli Nissan!

May 30, 2026

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Courteous people in service department. Took the time to explain what they were doing thru video. More

by eolofson55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda

Jun 01, 2026

Napoli Nissan responded

Thank you for leaving us this five-star review and for your kind words about our service team at Napoli Nissan! We'll see you next time!

May 28, 2026

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I highly recommend commend nappoli dealership and service department. They sell highly maintained vehicles at reasonable prices, and there service reps and technicians are the best They haven't More

by AILEEN_BESS
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Service Time
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Recommend Dealer
Yes
May 29, 2026

Napoli Nissan responded

Thank you for your recommendation! We’re happy to hear you’re always in good hands at Napoli Nissan. We’ll see you next time!

May 26, 2026

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I love coming to Napoli Nissan. Everyone is amazing and very professional.Thanks for everything More

by rockgirl67
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Napoli Nissan responded

Thank you for leaving us this five-star review and for your kind words about our service team at Napoli Nissan! We'll see you next time!

May 22, 2026

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Very friendly and knew what they were doing Don kept me in the loop amd the video they sent me about my car was a great touch More

by Gumster010@aol.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda, JEFF CARTIER

May 23, 2026

Napoli Nissan responded

We love getting reviews like this. Thank you for choosing Napoli Nissan and for sharing your support for Don!

May 20, 2026

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Having my car in the dealership for four days without a rental vehicle was incredibly inconvenient. I found myself struggling to manage my daily responsibilities, from getting to work to running essential More

by LENIZOROZCO
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Recommend Dealer
Yes
May 20, 2026

Napoli Nissan responded

Hi Leni! It’s disappointing to hear that you were left in such a difficult position while waiting for your car, and that our team was not communicative and helpful. We will address this feedback internally, and we apologize for the inconvenience. Your feedback is very helpful and will help us improve. -Napoli Nissan

May 02, 2026

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As a satisfied customer, I can say that Nissan Napoli offers the best service. They treat every customer with exceptional care and strive to meet all your needs with high standards of quality. I will alw More

by sohidalgo66
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Napoli Nissan responded

Your recommendation means the world to us! We’re so grateful for your continued support at Napoli Nissan. See you next time!

April 28, 2026

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Employee Rating

I was sold a car that needed brakes the service manager says it's normal wear but I've only had the car three months More

by 203roshene
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ricky Mills, RYAN BRENES , Gino

Apr 29, 2026

Napoli Nissan responded

I'm sorry to hear that you are experiencing issues. If you'd be willing to discuss what we can do to assist you here, I would be glad to take your call. Thank you, Gino - Service Manager - 860-490-2622

Apr 29, 2026

203roshene responded

Thanks but no thanks I've already been notified they intend to charge I'm a mechanic that will slap the pads on in less than one hour. Just honor three oil changes in the contract because I'll be booking my appointment with Donald when the light pops off

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