DaVaughn Irvin-Sheplar | Page 4

Jay is a phenomenal salesman from the beginning of my online inquiry to the close of the sale and still after the sale he continues to be professional supportive always available to help in any way he ca online inquiry to the close of the sale and still after the sale he continues to be professional supportive always available to help in any way he can . I appreciate the process being so streamlined and pressure free . Jay is the BEST !!! More

Report | Print

We arrived around 7:40pm dealership closed at 8pm but Renan and his team stayed over at least 2 hours so we’re able to leave in a brand new 2024 Honda odyssey Sport that we absolutely love. Go see Renan Renan and his team stayed over at least 2 hours so we’re able to leave in a brand new 2024 Honda odyssey Sport that we absolutely love. Go see Renan and he will absolutely do right by you and help you anyway he can. More

Report | Print

Luis was ready to help me when I got to the dealership and helped everything go as smoothly as possible. and helped everything go as smoothly as possible. More

Report | Print

A dealership was not my first choice, but the experience was great. The salesman Renan Sándalo was friendly, courteous, and knowledgeable about the car. The purchase of the car was seamless with no stress. was great. The salesman Renan Sándalo was friendly, courteous, and knowledgeable about the car. The purchase of the car was seamless with no stress. I’m grateful for the team at Scott Clark Honda for making our experience an enjoyable one. More

Report | Print

In February 2024, I bought a Honda Passport from Scott Clark. The Salesperson told me the car had gone through a 182-point vehicle check. The Finance manager told me that Honda doesn't sell certified pre Clark. The Salesperson told me the car had gone through a 182-point vehicle check. The Finance manager told me that Honda doesn't sell certified pre-owned passports because there are so few of them on the market. Since the car had just over 17,000 miles, I knew the car was still covered by the manufacturer's warranty and was not overly concerned by the finance manager's comment. Before driving off the lot, I connected my phone to the car and as I was driving home, I called my wife. I could hear my wife but she could not hear me. I had the same problem after making several attempts to call her. Then I turned the radio on and after a minute or two, the radio would lose the station. The same issue occurred after several attempts. When I arrived home, I realized that the sensors that detect objects were not working. I returned the car the next day and advise the salesperson that if the car cannot be fixed, I want a full refund towards a different vehicle. I got a loaner, and the dealer kept the vehicle for about a week and could not fix the issues with the vehicle. To discourage me from returning the car, the sales manager told me that the vehicle broke after it was sold to me. He also said that if I were to return the vehicle, it needed to be traded for another vehicle at a loss. I allowed the manager to continue with his nonsensical logic and I made it clear that he can call the return whatever he wishes just as long as I received full credit for the returned Passport. In the end, I got full credit for the returned vehicle and I paid an additional 3k towards a 2023 model which was a certified pre-owned. I was totally disappointed with the level of lies and misrepresentation of the vehicle. I will never buy another vehicle from Scott Clark. I will take my car elsewhere for servicing. More

Report | Print

Luis was really helpful when it came down to looking at the correct car. He pulled several cars out for us to drive and look at explained the vehicle features and not a pushy salesman which is a plus! the correct car. He pulled several cars out for us to drive and look at explained the vehicle features and not a pushy salesman which is a plus! More

Report | Print

Renan Sandalo Was amazing & did a tremendous job. So helpful and understanding! 12/10 experience with him. So helpful and understanding! 12/10 experience with him. More

Report | Print

My first contact with Scott Clark Honda was with Luis Aguilera. Luis responded to an online inquiry about the CR-V Hybrid. On my visit to Scott Clark Honda, Luis was the salesperson with whom I made con Aguilera. Luis responded to an online inquiry about the CR-V Hybrid. On my visit to Scott Clark Honda, Luis was the salesperson with whom I made contact. He sort of shepherded me through learning about the CR-V's features, as well as going with me on a test drive. He has followed up with me since the lease, to make sure I was satisfied. I enjoyed my interaction with DaVaughn, who actually was the person who con- vinced me to step up to the Sport_ L. in order to get some features I really wanted, although I had to forego a couple things I initially wanted. My interaction with a sales manager was less than helpful, perhaps due to a mutual misunderstanding of the description of one feature that I really wanted. I was really impressed with the waiting area and snack bar. I think it will be a pleasure to use these facilities when I have to take the CR-V in for routine maintenance. More

Report | Print

Speaking to individuals were great and they appeared very professional. However, after my purchase phone calls were not answered and voicemails not returned. No calls back concerning or scheduling time for professional. However, after my purchase phone calls were not answered and voicemails not returned. No calls back concerning or scheduling time for heated seats.the Vehicle purchased indicated navigation system and my wife has been unable to pull up navigation. Very disappointing there have been no returned calls. More

Report | Print

The dealership and salespeople were very professional and made the process of buying a car very easy. made the process of buying a car very easy. More

Report | Print