Dakota Haddad

After spending weeks shopping for a new car and visiting dealerships that treated us as though we had zero intelligence, we visited Mercedes-Benz of Sudbury. This dealership treated us professionally and wa dealerships that treated us as though we had zero intelligence, we visited Mercedes-Benz of Sudbury. This dealership treated us professionally and was a real pleasure to work with. More

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Made an appointment and Service was waiting for me. Completed everything very timely and was on my way. Great experience Completed everything very timely and was on my way. Great experience More

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Clean dealership. Dakota was my salesperson and she sold me a car the same day Dakota was my salesperson and she sold me a car the same day More

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I had a very positive experience from the salesperson. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. More

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Dakota, our sales consultant was very helpful throughout the process. She proposed different models/options based on what I was looking for. She was very responsive throughout the process. Thanks! the process. She proposed different models/options based on what I was looking for. She was very responsive throughout the process. Thanks! More

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Do not do business with Dakota Haddad or Mercedes Benz of Sudbury. They are dishonest. In February of 2025 I ordered a new Mercedes CLE 300 Cabriolet in good faith. All the options were verified. The color o Sudbury. They are dishonest. In February of 2025 I ordered a new Mercedes CLE 300 Cabriolet in good faith. All the options were verified. The color of the vehicle and soft top were to be black. After waiting 6 months for delivery, I was finally told to inspect the vehicle for delivery on July 29th. Without letting me know in advance, I came upon the vehicle with a red top. The vehicle is a complete joke. In my opinion, Dakota Haddad and the management of Mercedes Benz in Sudbury were aware of the change in color of the soft top and chose not to inform me, hoping and praying that I would be stupid enough to pay 75k for this xxx clown car. Not happening. Stay away from Dakota Haddad and Mercedes Benz of Sudbury! More

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We just got our new Mercedes' first one and had an excellent experience at Sudbury Mercedes . Starting with Sharon our greeter to our Guru teacher Jonny each one was outstanding . Dakota was our sa excellent experience at Sudbury Mercedes . Starting with Sharon our greeter to our Guru teacher Jonny each one was outstanding . Dakota was our sales person , very professional , gave us all the facts about various models which made it easy for us to make a selection .when we came to pick up our car she even surprised us with complimentary mats for the car. The sales manager Brad Raftor very genuine and someone u could trust fully gave us the best price without any negotiation. It didnt feel like a car dealership more like a family . The last but least without taking a 3 hour lesson from our teacher Jonny we would not be able to drive our new car and use any of its functions . He is extremely knowledgeable, patient and tech Guru Went thru each and every option in the car and set up apps on the phone . I would highly recommend to take a lesson from him worth every minute . Overall I would send all my friends to this dealership in Sudbury . The entire team is absolutely amazing . Thank you for making our experience and decision making easy . More

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Outstanding experience! Above and beyond working with Dakota, Jay & Jonny. Jonny was very helpful very passionate and patient he went above and beyond and went the extra mil Above and beyond working with Dakota, Jay & Jonny. Jonny was very helpful very passionate and patient he went above and beyond and went the extra mile with his support, and teaching and understanding of my new Mercedes A+ for Dakota, Jay, Jonny, and everyone at Mercedes Sudbury. So pleased and excited of seeing what the car was capable of. Jonny was the most patient and the best to teach me and I am very happy! More

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Fantastic experience. From initial contact, ordering, delivery and dealer preparation. Everyone involved in the process was extremely professional and helpful. My post-sal From initial contact, ordering, delivery and dealer preparation. Everyone involved in the process was extremely professional and helpful. My post-sales session with Jonny was outstanding. He answered all of my questions - including ones I hadn't even thought of - and took the time to make sure I was comfortable with the cars features and advanced technology. I will definitely recommend this dealer and especially a session - or two - with Jonny, More

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Jonny was very knowledgeable and very helpful in my training in the new vehicle. Very detailed and dedicated and cares about the customers and their experience. Dakota my sales person was very professi training in the new vehicle. Very detailed and dedicated and cares about the customers and their experience. Dakota my sales person was very professional and made sure everything was perfect during the our buying experience. Very knowledgeable, with a perfect demeanor and a great asset for Team Sudbury. More

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