Jay Tang

Had a good experience , customer service is excellent , Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer an Franco Robledo is excellent to work with, very patient , understand what actually needed and makes a good deal work !!! I recommend this dealer and Franco to work with 😊 More

Report | Print

Coming in from New Jersey it was extremely challenging to buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car buy a car in Massachusetts due to very restrictive motor vehicle regulations. As a 46 year veteran in the retail automobile business purchasing a car for personal use, this was a difficult transaction for me. Through it all, the shining star was my sales person Dynae Danakos. She not only kept me from bailing out, but has been nothing less than a dedicated super star who relentlessly worked to make me happy. She is a great asset to Mercedes of Sudbury. In the end, they delivered the car to my home in NJ and we love our new car! More

Report | Print

Had a great experience leasing a new vehicle. The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visi The salesperson Vrezh, sales manager Manny and Jay in finance were great to deal with and we received a very good deal vs other local dealer we visited.. No games, dealer add ons or hidden fees. Highly recommend! More

Report | Print

The pace is clean and people are very nice. Vrezh was great. We purchased 2 vehicles for our company and the process was quick and easy. Vrezh was great. We purchased 2 vehicles for our company and the process was quick and easy. More

Report | Print

Overall, the purchase experience was good, though the salesperson seemed rushed toward the end of the workday and reminded me that he had to leave by a certain time. So I felt somewhat rushed, though it salesperson seemed rushed toward the end of the workday and reminded me that he had to leave by a certain time. So I felt somewhat rushed, though it was 6 pm so I understand. The experience after the sale was worse and the salesperson was much less responsive and helpful. I eventually had to contact the manager to get help with my registration. More

Report | Print

Vito and Jay are a real pleasure to work with. Dan is super with the service. Been a customer for 6yrs. Two cars. If I had need of another car, this is where I would get it. Dan is super with the service. Been a customer for 6yrs. Two cars. If I had need of another car, this is where I would get it. More

Report | Print

I just bought my c 300 and I met with Dynae Danakos she is the best customer crevice. is the best customer crevice. More

Report | Print

I was met at the door by Vito, which he graciously opened for me. I came in to look specifically at a used minivan this dealer had for sale to replace my wife’s older one for Xmas. Vito offered refreshment for me. I came in to look specifically at a used minivan this dealer had for sale to replace my wife’s older one for Xmas. Vito offered refreshments, took his time to explain the dealerships history to me, & we went on a test drive together. He explained features of the van & upon return to the dealer we went over the vehicles history together. Overall his professionalism was second to none, you would have thought I was buying a brand new Mercedes from him! The evening I arrived to pickup the vehicle, Vito had it waiting with a full tank of gas & freshly detailed. With a congratulations sign in the window for my wife to view. Exceptional service, exceptional dealership! More

Report | Print

Outstanding experience test driving and now leading my new Mercedes! Highly recommend this dealership and I will return. new Mercedes! Highly recommend this dealership and I will return. More

Report | Print

Franco was great to work with. He was not pushy and answered all of my questions He was not pushy and answered all of my questions More

Report | Print