Dale Goodson

We came to Tonkin's to see a 2019 Kona we had found on the internet. We were met, and assisted by Kaylee, who was very friendly, helpful and extremely patient. We looked at two Konas and took one for a test drive that included a variety of terrain as well as freeway driving. While we were impressed with the Kona, we requested to see some other options, including a Tucson (larger) and a Venue (smaller). We purchased the Venue and are extremely pleased. The entire process, from arrival to signing all the paperwork, was completed without any pressure or "games". We want to especially give a "BIG THIMBS-UP" to Kaylee, who put up with all our questions with a professional and pleasant attitude. Although she was wearing a mask, of course, we sensed she was smiling despite all we put her through. We should also mentioned that while we had spoken to Medhi on the phone prior to our arrival, he was busy when we arrived. Instead of having us wait, he graciously allowed Kaylee to work with us through the entire transaction. (He did come introduce himself briefly.) Finally, we want to say that we will be happy to refer any of our friends to this dealership in the future.

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Had a great experience buying a Kona EV here this week. Mehdi Jamil was my salesperson and was extremely helpful answering my questions via phone, text, email, etc. - and I had lots of questions. Due to Covid-19 I was able to do a test drive solo, after getting a good briefing of the features of the car from Mehdi. When it came time to buy the dealership set things up so almost all the paperwork could be done from home, and then Mehdi drove the car to me to get final signatures and explain a few more details about the operation of the car. All in all a pleasant and easy experience. Appreciate the help, Mehdi!

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We bought our car from Victor Candia-Hernandez at that location. He was friendly and helped us. He also told us if we refer a friend who buys at the same location, we would get a 100.00 referral fee. We did that and a month later still nothing. They don't return calls when they say they will.

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Very pleased with my purchase, Palisade 2021, excellent service and the sales person, Victor Candia-Hernandez, was very helpful. They help me to find the model and color I wanted.

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It was fast easy and excellent service nof pushy and honest. I now have my second car and love it thank you all for a good experience

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We had a great experience. Everyone we worked with from the Sales Manager, Sales people, and Finance were very pleasant and helpful. We will recommend Tonkin Gladstone Hyundai to friends and family.

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Nice and friendly sales associates and low pressure back office staff. They were very easy to work with to make da deal. As a result, over 2 days, we purchased an suv and a car.

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Service was excellent in the purchase of vehicle until I found a ding in front windshield. I have contacted them repeatedly, but I have heard no response. Just bought vehicle Sunday March 23, 2020. It's not even a week old. If this is how service is handled i will never recommend or deal with them again. Did not notice it til next day. Hidden by visor. I am not impressed

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