Dale Greathouse
Dale Greathouse at Honda World

Dale Greathouse

Service Director

Honda World

1 Autocenter Drive
Louisville, KY 40299

Contact Me
5.0
24 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

46 yrs, 5 mos

Specialties & Trainings

Customer Service

5.0

24 Reviews

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24 Reviews of Dale Greathouse

October 07, 2026

Dealership Rating
Employee Rating

Got me in for factory warranty repair quickly, and it was done efficiently. Very friendly staff. Comfortable waiting room. The service was done sooner than anticipated. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Hafley

Oct 09, 2026

Honda World responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2026

Dealership Rating
Employee Rating

Hannah was very kind very helpful over all a very good first experience I will definitely be back More

by Acoldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah

Oct 07, 2026

Honda World responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda World. We look forward to your next visit! Take care!

October 02, 2026

Dealership Rating
Employee Rating

Honda always does a great job at this dealership and service center. I will always take my cars to them. More

by GoCards#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Honda World responded

Thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please don't hesitate to reach out!

September 30, 2026

Dealership Rating
Employee Rating

Easy to schedule appointment online for recall. Convenient location. Friendly courteous staff. Wasn’t expecting the lengthy wait but the lounge is comfortable. Did a check of several systems in More

by bsteller50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Honda World responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2026

Dealership Rating
Employee Rating

I’m so happy Brady help me get the car I need ❤️❤️❤️❤️he’s a nice guy👏 More

by sedline remy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Brady

Aug 01, 2026

Honda World responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda World. Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Dealership Rating
Employee Rating

Everyone here at the dealership is awesome! Sales and Service are always ready to help and assist with your needs. If you want A plus service, Honda World is your dealership. More

by Hondaman
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

Honda World responded

Hi, thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 05, 2023

Dealership Rating
Employee Rating

All the staff I encountered were welcoming, helpful, knowledgeable and nice! Scott, Dorottya and Cam are exceptional. More

by Rebecca
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Wood , Dorottya Fellegi, Cam

Jun 07, 2023

Honda World responded

Hi Rebecca, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2023

Dealership Rating
Employee Rating

I had a great experience working with Roman Smith and the rest of the team with Honda. They made the process very easy. Thanks again!!!! More

by Happy Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Anthony , Roman Smith

May 02, 2023

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2023

Dealership Rating
Employee Rating

I have always been treated fairly at this dealership. Dale Greathouse is great! Very helpful and understands I have some mobility issues and helps me every way possible. I keep my business with Honda Wor More

by cindy.mcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Carter

Mar 11, 2023

Honda World responded

Hi Cindy, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 01, 2023

Dealership Rating
Employee Rating

Brook is very helpful and pleasant. Very good product knowledge. Answered all of our questions. More

by Bseales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wood, Ryan Carter, Harry Anthony , Brook Kepfer

Mar 06, 2023

Honda World responded

Hi, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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