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Dale Greathouse

Overview Reviews (18) Inventory (221)

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Dale Greathouse

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Dale Greathouse

Administrator

Honda World

1 Autocenter Drive
Louisville, KY 40299

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4.9

18 Reviews

Overview Reviews (18) Inventory (221)

Dealership Experience

9 yrs, 8 mos

Industry Experience

44 yrs

Specialties & Trainings

Customer Service

4.9

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Dale Greathouse

June 05, 2023

Dealership Rating

Employee Rating

All the staff I encountered were welcoming, helpful, knowledgeable and nice! Scott, Dorottya and Cam are exceptional. knowledgeable and nice! Scott, Dorottya and Cam are exceptional. More

by Rebecca

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood, Dorottya Fellegi , Cam

Helpful 0

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Jun 07, 2023 -

Honda World responded

Hi Rebecca, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2023

Dealership Rating

Employee Rating

I had a great experience working with Roman Smith and the rest of the team with Honda. They made the process very easy. Thanks again!!!! rest of the team with Honda. They made the process very easy. Thanks again!!!! More

by Happy Camper

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roman Smith , Harry Anthony

Helpful 0

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May 02, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2023

Dealership Rating

Employee Rating

I have always been treated fairly at this dealership. Dale Greathouse is great! Very helpful and understands I have some mobility issues and helps me every way possible. I keep my business with Honda Wor Dale Greathouse is great! Very helpful and understands I have some mobility issues and helps me every way possible. I keep my business with Honda World with sales and service and have and continue to send referrals. More

by cindy.mcafee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Carter

Helpful 0

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Mar 11, 2023 -

Honda World responded

Hi Cindy, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 01, 2023

Dealership Rating

Employee Rating

Brook is very helpful and pleasant. Very good product knowledge. Answered all of our questions. Very good product knowledge. Answered all of our questions. More

by Bseales

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood, Ryan Carter, Brook Kepfer , Harry Anthony

Helpful 0

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Mar 06, 2023 -

Honda World responded

Hi, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 11, 2022

Dealership Rating

Employee Rating

I liked how this dealership Went through the process when I picked up my new car. when I picked up my new car. More

by Kmetc

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Rodriguez, Paul Cecil, Alex Schwendau

Helpful 0

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Dec 13, 2022 -

Honda World responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 09, 2022

Dealership Rating

Employee Rating

Highly recommend Honda World - they are ROCK STAR! Lollie, Herman, and Brook! Super Awesome experience purchasing my new Honda CR-V Sport Touring Hybrid! Lollie, Herman, and Brook! Super Awesome experience purchasing my new Honda CR-V Sport Touring Hybrid! More

by Nick

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lollie Reiss, Ryan Carter, Brook Kepfer, Alex Schwendau , Harry Anthony, Herman 5 Stars

Helpful 0

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Dec 12, 2022 -

Honda World responded

Hi Nick, thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Dealership Rating

Employee Rating

Jacob in the delivery set up was On his A game showed the wife and I everything the 2022 Honda Pilot had to offer if you go to them to buy a car make sure you see Jacob for any tech questions you might have! wife and I everything the 2022 Honda Pilot had to offer if you go to them to buy a car make sure you see Jacob for any tech questions you might have!!! More

by Djangoroxanne

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael P. (Mike) Porro, Ryan Carter, Caleb Benningfield, Nick Woodson, Paul Cecil, Robby Britian, Jacob Ashabraner

Helpful 0

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Nov 11, 2022 -

Honda World responded

October 29, 2022

Dealership Rating

Employee Rating

Appreciate everything u guys did for me I’m very happy for be a part of Honda thanks so much for the attention and service front Jacob and Caleb for be a part of Honda thanks so much for the attention and service front Jacob and Caleb More

by Pilotsport2022

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Carter, Caleb Benningfield, Paul Cecil, Jacob Ashabraner , Harry Anthony

Helpful 0

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Nov 03, 2022 -

Honda World responded

Hello there! Thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 30, 2022

Dealership Rating

Employee Rating

Scott our salesman was great how he explained the process and was correct about how long it would take. Everyone was extremely respectful to our needs. When it’s time to buy another Honda we will buy from t and was correct about how long it would take. Everyone was extremely respectful to our needs. When it’s time to buy another Honda we will buy from them. Chase the man that explained everything to us was wonderful. More

by mkschroll

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood, Ryan Carter , Chase Hall

Helpful 0

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Aug 02, 2022 -

Honda World responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 12, 2022

Dealership Rating

Employee Rating

From the moment I walked in the door, I was worried about how things would go. When I first met Lollie, she was friendly , respectful, and very professional. My experience with the others in Honda World were how things would go. When I first met Lollie, she was friendly , respectful, and very professional. My experience with the others in Honda World were all very professional as well. Purchasing a car from Honda World was the best car buying experience I have ever had. Great dealership! More

by hzim527

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lollie Reiss, Dorottya Fellegi, Paul Cecil , Harry Anthony

Helpful 0

Report | Print

Jul 14, 2022 -

Honda World responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member, Lollie that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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