Dale Long
Dale Long at W&L Subaru

Dale Long | Page 14

Sales Representative

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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5.0
306 Reviews
5.0

306 Reviews

Write a Review

306 Reviews of Dale Long

March 30, 2022

Dealership Rating
Employee Rating

Very enjoyable no pressure car buying expereance . For me and my wife the travel time was well worth the trip. More

by helpyou572
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

W&L Subaru responded

It was our pleasure making it easy and painless for you! Have a great day!

March 29, 2022

Dealership Rating
Employee Rating

The buying experience was good. Dale explained everything well. The process of delivery (picking the car up) was quirky. After meeting with Dale we were sent to meet with Financin More

by dohora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

W&L Subaru responded

Thank you for the feedback. We will definitely utilize your comments as we strive to improve our customer experience going forward. Have a great day.

March 29, 2022

Dealership Rating
Employee Rating

We have purchased several vehicles over the years and Have been very pleased with our buying experience and customer service. More

by lc2surf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

W&L Subaru responded

We really appreciate all your business! Thanks so much for the review, and have a great day!

March 26, 2022

Dealership Rating
Employee Rating

It"s a car dealership, promised $25 for test drive didn't get it. Said I did not jump through the right hoops BS ! Robert Shoup was pushy trying to sell extras! Dale Long was ok. Owen not sure of la More

by jbaz0
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Shoup

Apr 21, 2022

W&L Subaru responded

Thank you for the feedback, and we are sorry your experience was not better. I believe our sales manager was able to get you the gift card and gas card. Again our apologies for the confusion, but we are glad we were able to get this straightened out for you. Thanks again, and have a great day.

Apr 22, 2022

W&L Subaru responded

We're glad you got the amazon card, and we are sorry you are having difficulty with the gas card. We will definitely investigate whether we need to switch to a different 3rd party vendor for those gas cards, because you are right, it shouldn't be this much of a hassle to use. Thanks again for the feedback and have a great day.

Apr 22, 2022

jbaz0 responded

Yes the sales manager did come through with the $25 amazon card and it worked and a verbal promise of a 1'st free oil change. But since everything this dealership is like pulling teeth or lies or a joke! Like the $25 gas card when we went to use it came up invalid several times even the cashier tried even tried typing in the numbers still didn't work! One thing can be over looked as a mistake but one thing after another it is pattern that shows w and l can not be trusted! Bottom line be very careful and get everything is in writing! John B. Walt

March 25, 2022

Dealership Rating
Employee Rating

Dale Long - patient, easy to work with, very knowledgeable. Would recommend a visit to W&L, ask for Dale Long More

by Derek Krause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

W&L Subaru responded

Thank you for sharing your experience! Have a great day!

March 24, 2022

Dealership Rating
Employee Rating

Was a pleasant and smooth no pressure deal. Used vehicles were clean and presented well. Highly recommend. More

by wcherb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup

Mar 25, 2022

W&L Subaru responded

Thank you for your business!

March 22, 2022

Dealership Rating
Employee Rating

I love this dealership. Very friendly and courteous. Excellent service! Best in the area! I will always do business here More

by twellbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy

Mar 25, 2022

W&L Subaru responded

We appreciate your business! Thank you so much!

March 19, 2022

Dealership Rating
Employee Rating

Good service,friendly staff. knowable of the product they are selling.clean,beautiful building.love Subaru! More

by jlong17098
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup

Mar 25, 2022

W&L Subaru responded

Thank you! If you need anything else, just let us know!

March 16, 2022

Dealership Rating
Employee Rating

Could not be better. We are from Williamsport and have enjoyed 4 Outbacks from WL and put a lot of enjoyable miles on them. More

by lynnben@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Roy, Marge, Dale and others

Mar 18, 2022

W&L Subaru responded

We really appreciate the repeat business! If you need anything else, just let us know! Thank you!

February 23, 2022

Dealership Rating
Employee Rating

Great people to work with on all aspects of the sell. Also, one awesome vehicle. More

by lc2surf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy

Feb 23, 2022

W&L Subaru responded

If was great working with you too! Thanks for the feedback!

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