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Dale Mercer

Overview Reviews (34) Inventory (423)

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Dale Mercer

Sales Consultant

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8

34 Reviews

Overview Reviews (34) Inventory (423)

Dealership Experience

1 yr, 9 mos

Industry Experience

38 yrs, 8 mos

4.8

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Dale Mercer

August 29, 2025

Dealership Rating

Employee Rating

Wood Nissan made my whole car shopping experience so easy non stressful and got me out the door in about 4 hrs from start to finish, and so kind and warm, very personable . AND MY SALES REP, OMG. Dale y easy non stressful and got me out the door in about 4 hrs from start to finish, and so kind and warm, very personable . AND MY SALES REP, OMG. Dale you were amazing. Thank you. More

by bonnieapruzzese

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 02, 2025 -

Wood Nissan Lee's Summit responded

Hi there! Wow, what an awesome review! 🎉 We’re so glad to hear your car shopping experience was easy and stress-free. Four hours from start to finish is no small feat, and Dale will be thrilled to hear your kind words (he really is amazing, isn’t he?). Thank you for trusting us with such a big purchase—we’re honored to have you as part of the Wood Nissan family. Wishing you miles of happiness in your new ride! 🚗✨

Sep 02, 2025 -

bonnieapruzzese responded

Thank you so much, i recommend Dale to any one, and Wood Nissan.

August 22, 2025

Dealership Rating

Employee Rating

I had a great experience working with Dale and EJ when it came to my car. Everyone there was wonderful and I had a great experience. came to my car. Everyone there was wonderful and I had a great experience. More

by Bleevey

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux

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Aug 25, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the wonderful feedback! We’re thrilled to hear Dale, EJ, and the rest of the team made your experience such a positive one. We’ll be sure to pass along your kind words—they’ll love hearing this. We appreciate you choosing us and look forward to helping you again down the road!

August 10, 2025

Dealership Rating

Employee Rating

Everyone was very welcoming and knowledgeable. I also appreciated that they didn’t try to nickel and dime me throughout the whole process. I also appreciated that they didn’t try to nickel and dime me throughout the whole process. More

by Kratz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 11, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad you felt welcomed and well taken care of, and that our straightforward process made things easy. Enjoy your new ride!

August 10, 2025

Dealership Rating

Employee Rating

We had an amazing experience in buying our car! And our salesman was a really big Dale! And our salesman was a really big Dale! More

by scooter

Recommend Dealer

Yes

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Aug 11, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad to hear you had an amazing experience! Dale will be thrilled to know he made such a big impact. Enjoy your new car, and thank you for choosing us!

July 28, 2025

Dealership Rating

Employee Rating

This was by far the easiest car buying experience I’ve ever had. I did it all over the phone and the salesman and the finance guy were both extremely helpful and knowledgeable. Definitely would recommend ever had. I did it all over the phone and the salesman and the finance guy were both extremely helpful and knowledgeable. Definitely would recommend the store to anyone and everyone. More

by Hickmanjay83

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley Foster, Bryan Coomes, Jeff Catania, Steve Cobb, EJ Laux, Dylan Kelly, Stephen Brink, Justice Austin, Chris Galvan

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Jul 30, 2025 -

Wood Nissan Lee's Summit responded

That’s what we love to hear! We’re all about making the car-buying process as smooth and stress-free as possible — even over the phone. Huge thanks for the kind words and the recommendation! We’ll be sure to pass the praise along to the sales and finance team. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!

July 24, 2025

Dealership Rating

Employee Rating

Rusty was great to work with. Everything went smoothly and I feel like I am happy with my purchase. Thank you! Everything went smoothly and I feel like I am happy with my purchase. Thank you! More

by Janetcordray

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley Foster, Bryan Coomes, Jeff Catania, LT Moody, Steve Cobb, Dylan Kelly, Stephen Brink, Justice Austin, Chris Galvan

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Jul 26, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great feedback! We’re happy to hear everything went smoothly and that Rusty took good care of you—he’s one of the best! Enjoy your new ride, and don’t hesitate to reach out if you need anything. We're always here to help!

July 17, 2025

Dealership Rating

Employee Rating

Sales worked to get me exactly what I was looking for. And then sales manager worked with me to get the price a needed. And then finance got me approved at the rate I needed to get the deal completed. And then sales manager worked with me to get the price a needed. And then finance got me approved at the rate I needed to get the deal completed. More

by hutchings.1.mh

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux

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Jul 18, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the awesome review! We’re so glad our team could come through for you every step of the way—sales, management, and finance all working together to get you exactly what you needed. That’s how we like to do it! Congrats on your purchase, and welcome to the Wood Nissan family!

June 20, 2025

Dealership Rating

Employee Rating

Super friendly staff who go the extra mile to help fill the customers needs. I highly recommend. the customers needs. I highly recommend. More

by JamesRStout

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: EJ Laux, JT Luginbill, Kolten Ferrier

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Jun 22, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much! We're all about going the extra mile around here—sometimes literally and definitely figuratively. 😊 It means a lot to hear that our team made such a great impression. We truly appreciate the recommendation and look forward to helping you again anytime you need us!

June 05, 2025

Dealership Rating

Employee Rating

Deceptive practices. Would not recommend anyone to use this dealership for a vehicle. Unresponsive and delayed response with concerns. Would not recommend anyone to use this dealership for a vehicle. Unresponsive and delayed response with concerns. More

by matthewcaviness

Recommend Dealer

Other Employees Tagged: EJ Laux, JT Luginbill , Jonathan

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Jun 09, 2025 -

Wood Nissan Lee's Summit responded

We’re really sorry to hear about your experience and that we fell short of your expectations. That’s not how we aim to do business, and we take feedback like this seriously. We’d appreciate the chance to learn more about what happened and see if there’s anything we can do to make it right. Please feel free to reach out directly so we can address your concerns properly.

Jun 10, 2025 -

matthewcaviness responded

I reached out multiple times and have not had questions answered. Thank you for this reply but I continue to see deceptive practices.

May 08, 2025

Dealership Rating

Employee Rating

We were provided excellent service. They were kind and explained everything to us The car was detailed and ready They were kind and explained everything to us The car was detailed and ready More

by debbie.spaur13

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley Foster, Bryan Coomes, Jeff Catania, LT Moody, Steve Cobb, Dylan Kelly, Stephen Brink, Justice Austin, Chris Galvan

Report | Print

May 09, 2025 -

Wood Nissan Lee's Summit responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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