Dale Mercer
Dale Mercer at Wood Nissan Lee's Summit
Refer Me

Dale Mercer

Sales Consultant

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

Contact Me
4.9
24 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

38 yrs, 4 mos

4.9

24 Reviews

Write a Review

24 Reviews of Dale Mercer

April 23, 2025

Dealership Rating

I dealt with a salesman named rusty. The initial convo was pretty cool. He seemed trustworthy so I decided to come out. I explained to him I work alot a didn't have time to just be up at More

by hejustginn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux , Don't see rustys name but he get 0 stars

Apr 28, 2025

Wood Nissan Lee's Summit responded

First off, thank you for taking the time to share your detailed experience — and honestly, I'm sorry it even had to be this detailed. You came in ready to buy your dream car, prepared and clear about your expectations, and we absolutely missed the mark in making that experience smooth and respectful of your time. There’s no sugar-coating it — you deserved better. You laid out exactly what you needed, and instead of prioritizing you the way we should have, you were left waiting, feeling sidelined, and even questioning whether your business was valued. That's not the kind of service we pride ourselves on, and it’s definitely not the kind of memory we ever want associated with such a huge purchase. We’re genuinely grateful you stuck it out and got the Panamera you had been working so hard to find — you deserved that win. Also, we’re really glad to hear EJ Laux was a bright spot in the process. We’ll absolutely make sure EJ hears your praise. Please know, your feedback isn’t just being filed away somewhere — it’s being taken seriously. We're sharing this with our leadership team to address it directly with Rusty and make sure we learn from it, because at the end of the day, the only way to get better is to face it head-on. Thank you again for holding us to a higher standard. You deserved nothing less. If there’s anything else you need — big or small — please don’t hesitate to reach out. We want to make sure your ownership experience from here on out feels completely different (in a good way).

April 12, 2025

Dealership Rating
Employee Rating

They were very attentive and they got my wife into the car that she really wanted. We will be returning NEXT year for MY vehicle purchase More

by Honey Bun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Wood Nissan Lee's Summit responded

We love to hear that! Huge congrats to your wife on the new ride—we’re so glad we could help make it happen. We’ll be counting down the days until it’s your turn next year. Just say the word—we’ll have your dream car ready and waiting!

March 29, 2025

Dealership Rating
Employee Rating

Wood Nissan is always a pleasure to deal with. This was our 2nd purchase, there. After the first one we knew this is where we wanted our next one to be. More

by Monicakennedy95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ Laux

Apr 04, 2025

Wood Nissan Lee's Summit responded

Wow, repeat customers like you make our day! We're so grateful for your loyalty and thrilled that Wood Nissan continues to be your go-to dealership. Enjoy your new ride, and we’ll be here whenever you need us!

March 07, 2025

Dealership Rating
Employee Rating

I was very impressed with Wood Nissan. Stephen helped me get exactly what I wanted. More

by Carrie Rotert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Brink

Mar 09, 2025

Wood Nissan Lee's Summit responded

Thank you for your great review! We're thrilled to hear that Stephen helped you find exactly what you were looking for. Enjoy your new ride, and let us know if we can assist you in the future!

February 20, 2025

Dealership Rating
Employee Rating

Dale Mercer was a pleasure to deal with. He went over and above to make my experience buying a used car a positive and successful one. More

by Jack Black
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J. T

Feb 23, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that Dale made your car-buying experience a positive one. We appreciate your business and hope you enjoy your new ride! Let us know if there's anything else we can do for you.

February 16, 2025

Dealership Rating
Employee Rating

It was a great experience dealing with these guys and I would use them again. More

by Aremter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Wood Nissan Lee's Summit responded

Thank you for your great review! We're thrilled to hear you had a great experience with us. We truly appreciate your support and look forward to working with you again in the future!

February 08, 2025

Dealership Rating
Employee Rating

Bought 2024 frontier on line. Minimal hassles, good price, and good salesman in Dale Mercer. Satisfied. More

by Umbdae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Wood Nissan Lee's Summit responded

Thank you for your review! We're so glad to hear that your online purchase of the 2024 Frontier was smooth and hassle-free. Dale Mercer will be happy to know he made your experience a great one. Enjoy your new truck, and let us know if you ever need anything!

February 02, 2025

Dealership Rating
Employee Rating

I had the pleasure of purchasing my new 2024 Nissan Murano from Dale Mercer at Wood Nissan. I highly recommend him and Wood Nissan. I was in no rush, but the deal was so good, I HAD to take it! If y More

by Pita301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Wood Nissan Lee's Summit responded

Thank you for your wonderful feedback! We’re so happy to hear you had a great experience with Dale at Wood Nissan. It's awesome that the deal was too good to pass up! Enjoy your new 2024 Nissan Murano, and we’ll be here whenever you need us. Don’t hesitate to send anyone our way for the ‘Big Dale’ treatment!

November 18, 2024

Dealership Rating
Employee Rating

Had a great experience buying a car. Dale was a great salesman and made buying a car quick and easy. More

by tinadavis.davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Wood Nissan Lee's Summit responded

Dale is awesome, I'm happy to hear he had you in and out quickly! Thank you for the kind review we greatly appreciate it!

November 12, 2024

Dealership Rating
Employee Rating

I worked with Dale. He was so nice, I didn’t feel harrassed or pressured as if I was stuck in his chair. I had worked with another guy before Dale and he made me feel li More

by Mycole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Brink

Nov 13, 2024

Wood Nissan Lee's Summit responded

Dale is awesome, I'm happy to hear he took great care of you! Thank you for the feedback we greatly appreciate it!

1

Dealership Inventory (426 Vehicles)

new 2025 Nissan Rogue car, priced at $41,163
2025 Nissan Rogue
new
Black exterior
CVT
All-wheel Drive
new 2025 Nissan Murano car, priced at $45,286
2025 Nissan Murano
new
Black exterior
Automatic
All-wheel Drive
new 2025 Nissan Sentra car, priced at $24,687
2025 Nissan Sentra
new
2t Blu Blk Roof exterior
CVT
Front-wheel Drive
used 2013 Ford F-150 car, priced at $17,998
2013 Ford F-150
used
Blue Jeans Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Nissan Pathfinder car, priced at $37,727
2025 Nissan Pathfinder
new
Black exterior
Automatic
Four-wheel Drive
used 2024 Nissan Kicks car, priced at $22,588
2024 Nissan Kicks
used
Fresh Powder exterior
CVT
Front-wheel Drive