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Dale Rowden
Dale Rowden at Hawk Mazda
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Dale Rowden | Page 3

Service Advisor

Hawk Mazda

2421 South Rte. 59
Plainfield, IL 60586

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Dale Rowden

September 13, 2023

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Service was very quick, very helpful with any questions I had, and was good about keeping me updated with any changes. More

by JS890SKR
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Recommend Dealer
Yes

Other Employees Tagged: Justin Woods, Manny Castillo , Vincent Jordan

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Sep 17, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

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it is a good place to visit and i will recommend this place to others More

by 3207569843
Recommend Dealer
Yes
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Sep 04, 2023

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

August 31, 2023

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Service was great. Minimal time to check in and the customer service guy was very friendly and knowledgeable. More

by odogg123
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Recommend Dealer
Yes
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Sep 09, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2023

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Terrible service management. They did everything in their power to make it look like it was my fault for bad brakes at 12.500 miles when there is TSB out about the brakes. Never More

by CONNI5524
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Woods

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Aug 29, 2023

Hawk Mazda responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to our Service Manager, Bob Lang so we can work towards a resolution.

August 09, 2023

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Especially appreciate the video inspection sent to me by the mechanic who was working on my car! More

by spascente
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Recommend Dealer
Yes
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Aug 14, 2023

Hawk Mazda responded

Hi Spascente, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2023

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Great dealership they even offered to throw in wheel locks if I did this survey More

by SHAKAIBHA
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Recommend Dealer
Yes
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Aug 08, 2023

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2023

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Dale was awesome! He provided a lot of knowledge about Mazda and was very patient with helping me decide which model was perfect for me. He made the transaction quick More

by LEORTEGA33
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Recommend Dealer
Yes
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Aug 06, 2023

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2023

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Dale is a BIG part of why I service at Hawk! Dale has a HUGE personality and cares for his customers! I love the newer LARGER facility too! More

by Justin W
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Woods, Manny Castillo , Vincent Jordan

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Aug 06, 2023

Hawk Mazda responded

Hi Justin, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

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Dale is professional and congenial. He was able to answer all my questions and went the extra mile to explain dashboard symbols to me. He called in a timely fashion when my car was don More

by marilynfumagalli
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Recommend Dealer
Yes
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Aug 03, 2023

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

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Great communication between Dale, the tech and myself. I appreciate that everything was explained in detail More

by Jan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Woods, Manny Castillo , Vincent Jordan, Aaric Yaney

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Jul 31, 2023

Hawk Mazda responded

Hi Jan, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

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