Dalia Calvert

Good customer service, Dalia explained everything up front which I appreciated. Julius also was very friendly and personable. front which I appreciated. Julius also was very friendly and personable. More

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I thank all the staff who contributed to completing the oil change process quickly, even those whose names I don’t know at the workshop. Thanks again for your efforts and keep up the good work. oil change process quickly, even those whose names I don’t know at the workshop. Thanks again for your efforts and keep up the good work. More

by GMY44 Verified Customer Verified Customer

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They don’t even take the time to inform you about what’s happening with your vehicle. They give you a date but then take 7 days to complete a repair that they themselves caused. When I took my work truck in happening with your vehicle. They give you a date but then take 7 days to complete a repair that they themselves caused. When I took my work truck in for a recall, an additional problem with the steering appeared, and during the repair, they damaged another part. More

by NONE25 Verified Customer Verified Customer

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It's a nice dealership with good customer service and a great selection of vehicles to choose from great selection of vehicles to choose from More

by MR.BONES251610 Verified Customer Verified Customer

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Very professional, complete and courteous and they followed up and make sure that we were happy with the repair That’s all I’ve got I don’t have 25 more words followed up and make sure that we were happy with the repair That’s all I’ve got I don’t have 25 more words More

by DMARSH3 Verified Customer Verified Customer

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Clean, helpful people, fast service, no complaints, can’t think of anything else to say think of anything else to say More

by Michele Verified Customer Verified Customer

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Very clean, friendly staff, and always treated with respect. Service Advisor Dalia and I have gotten to know each other well over the past 12 months and she is very nice to work with. respect. Service Advisor Dalia and I have gotten to know each other well over the past 12 months and she is very nice to work with. More

by RichieRich Verified Customer Verified Customer

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Everything went well, as expected 👏. I will be coming back soon for more service. Thank you 😊 I will be coming back soon for more service. Thank you 😊 More

by Harold Contreras Verified Customer Verified Customer

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I came to the conclusion that everyone coming to do service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person have different opinions on how much time the repair will take. Overall, I’m sure there are many satisfied customers but unfortunately I’m not one of them. Good luck! More

by INFO Verified Customer Verified Customer

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1 Star I had a 2024 Chevy 2500 with transmission problems at only 26,000 miles. Finlay Chevrolet had my truck in the shop for 2 ½ months because the part was on backorder. Out of frustration, I trad problems at only 26,000 miles. Finlay Chevrolet had my truck in the shop for 2 ½ months because the part was on backorder. Out of frustration, I traded it in for a 2025 Chevy 3500 work truck. The assistant manager told me the price and that my APR would be 5.9%. I signed all the paperwork, took delivery of the truck, and thought the deal was done. A week later, I got a call saying I needed to come back in to sign “different paperwork.” When I arrived, the finance department told me they couldn’t honor the deal I had already signed and that my APR would now be 9.9% and I needed to put $15,000 cash down. Classic bait-and-switch. I refuse to do that paperwork or even sign it and had the finance manager come in and after 30 minutes of sitting there, they figured it out and I could have it for 5.9% with further money needed. I’ve purchased nine trucks in the last five years, both personal and for my company, but this is the last time I will ever do business with Finlay Chevrolet. They wasted my time, strung me along, and tried to rip me off. Buyers beware. More

by PATRIOTPOWERWASHINGLV Verified Customer Verified Customer

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