Jose Torres

Your service writer is a great employee but your service department is being run very poorly. First of all my car has warranty and you dealer didn’t provide me with a loaner car and I was forced to rent a c department is being run very poorly. First of all my car has warranty and you dealer didn’t provide me with a loaner car and I was forced to rent a car from enterprise and just to get the insurance coverage it cost me close to six hundred dollars and it took 8 days just to diagnose the problem and I already had an appointment on August 10th and August 18th they found the problem and it took almost two weeks to get my car back and it cost me almost $600 to fix my car under the warranty. So the warranty means nothing with your policy. You are supposed to provide the customers with warranty a loaner car. But the service writer was kind enough to cover the rental charges. So I wasn’t impressed with your dealership. That’s not the first time. The time before the last I had a problem with the hatch and it took over three weeks to fix the problem and that cost me a lot money too. That time I didn’t write a review for not ruining your reputation but this time I couldn’t stay quiet. I have been your customer for many years and i have bought many cars from your dealer groups. I had purchased two Oldsmobile from Findlay when you had Oldsmobile dealer ship and three Kia’s and three Chevrolet from dealership. I usually every three years buy a new car but my last visit was the straw that broke the camel’s back. As soon as my warranty runs out I’m going back to German cars. More

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Always Great service. Reliable. Trustworthy. Honest. Reasonable. Good value. Recommend this dealership for quality service. Thanks. Reliable. Trustworthy. Honest. Reasonable. Good value. Recommend this dealership for quality service. Thanks. More

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Excellent service. When I brought the car in,Jose came over and took care of me immediately. He was very professional. When I brought the car in,Jose came over and took care of me immediately. He was very professional. More

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Service advisor Jose Torres was excellent. Perfect customer service. My car was serviced in a timely manner and excellent job was done. Been coming to Findlay Chevy for many years and i have n Perfect customer service. My car was serviced in a timely manner and excellent job was done. Been coming to Findlay Chevy for many years and i have never had any problems. Always serviced properly and always ready when promised. More

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Service department got me in quick and and serviced my vehicle quick. Was in and out in one and a half hours. vehicle quick. Was in and out in one and a half hours. More

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Fast and great service, Findlay team works out the details and get you back on the road. Thanks details and get you back on the road. Thanks More

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Findlay Chevrolet has always provided top notch service from sales, finance, and service departments. This dealer is highly recommended. from sales, finance, and service departments. This dealer is highly recommended. More

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Findlay Chevy is the BEST! I get nothing but top notch service every time I take one of my vehicles in! Highly highly recommend!! I get nothing but top notch service every time I take one of my vehicles in! Highly highly recommend!! More

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Great service toke a little longer than expected but the job it’s well done !! 🤗 job it’s well done !! 🤗 More

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