Damian George

I highly recommend. I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it from, and they either would not or could not schedule me for a month just to diagnose the issue. I decided to Call Kenny Ross Mazda, since I was in their area for the doctor appointment. What a difference! They scheduled me in that same day at 1:30 to diagnose, determined it was a faulty thermostat, ordered the part (which already arrived the following morning) and got me scheduled in for the repair Friday morning. An excellent experience. I will be dealing with Kenny Ross moving forward. This is the way service should be! More

by bwhamilton2960 Verified Customer Verified Customer

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Very thorough and to the point. Clean environment, friendly staff members, like going to this location Clean environment, friendly staff members, like going to this location More

by LJONES613 Verified Customer Verified Customer

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I had a very pleasant experience from my service advisor, service tech, to the nice waiting area with the yummy snacks it was an overall great experience. service tech, to the nice waiting area with the yummy snacks it was an overall great experience. More

by ALLANJUDY624 Verified Customer Verified Customer

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I had great service. I would recommend. I really don't know why a 15 word minimum is needed in this section. I would recommend. I really don't know why a 15 word minimum is needed in this section. More

by AKOBUL Verified Customer Verified Customer

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Everything was taken care of and I was offered a discount of $25 for future services. of $25 for future services. More

by JPCOUNS Verified Customer Verified Customer

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Came in for state inspection and service, and a clean location which is easy to find. location which is easy to find. More

by zeke2049 Verified Customer Verified Customer

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Dealership is clean and comfortable, all staff are very friendly. Updates are frequently provided while waiting. friendly. Updates are frequently provided while waiting. More

by score1069 Verified Customer Verified Customer

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Appt at 11:45 didn’t leave until after 3pm,no car to use had to pay Uber to go and have lunch, prob not solved was told when a car is available I will have to bring it back, I live an hour plus away and wor had to pay Uber to go and have lunch, prob not solved was told when a car is available I will have to bring it back, I live an hour plus away and work having one day off a week and Sunday. I was told we can meet in Ligioner which is fine if it can be early evening. Each time I asked how long I was told a half hour. Those add up! My car isn’t even a year old and if this is how the rest of my experience will be idk People shouldn’t have to Uber from your business and spend $25 instead of sitting for all that time. More

by tracey.hipp Verified Customer Verified Customer

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I made an appointment for my car to be inspected at 11. My car wasn’t done being inspected until 12:45. I’ve never waited 1 hour and 45 minutes for something that I made an appointment for. My car wasn’t done being inspected until 12:45. I’ve never waited 1 hour and 45 minutes for something that I made an appointment for. More

by thomasmad04 Verified Customer Verified Customer

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The workers were very nice and helpful and only wanted to help us with what we needed fixed. They didn’t try to push any unnecessary services on us, and they got us in and out in under an hour for a battery help us with what we needed fixed. They didn’t try to push any unnecessary services on us, and they got us in and out in under an hour for a battery check. More

by Madison P Verified Customer Verified Customer

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