Damien Phillips

Damien was very friendly, but when he brought out the offer sheet and presented it as the cost of the vehicle, he didn’t mention a $2500 protection plan that was completely optional. That really gave me offer sheet and presented it as the cost of the vehicle, he didn’t mention a $2500 protection plan that was completely optional. That really gave me pause about purchasing, and I ended up leaving and deciding to look at a vehicle at another dealership. After additional talks with Daymi, and Daniel I returned to purchase and all is good. overall I got a great vehicle, and my sales rep Daymi was outstanding. More

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Oksana was very professional and helpful. They were able to meet all my needs and in record time. I am completely satisfied with my purchase and service. They were able to meet all my needs and in record time. I am completely satisfied with my purchase and service. More

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Each person I met was genuinely friendly and attempted to help me secure a car. PJ and the others were extremely helpful along the way. help me secure a car. PJ and the others were extremely helpful along the way. More

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they did a great job with my car i will definitely be bringing it back there bringing it back there More

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Good service I was very happy with the service that I received at the dealership. I will return to this dealership when I purchase another vehicle in the future. I was very happy with the service that I received at the dealership. I will return to this dealership when I purchase another vehicle in the future. More

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Service I spotted the car online. My current vehicle was recently totaled, I had no transportation. They drove 40 miles to pick me up so that I could test dri I spotted the car online. My current vehicle was recently totaled, I had no transportation. They drove 40 miles to pick me up so that I could test drive the car. Can't beat service like that... More

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Over all Experience Made it an awesome experience for me to by a car. I felt good knowing that I made the right choice in my car. Yes. Made it an awesome experience for me to by a car. I felt good knowing that I made the right choice in my car. Yes. More

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Our Sales Associate was excellent!!!!!! Mr. Philips good, motivated, high engery experienced, and vey friendly sales associate. Made us feel like he was working for us to get us a aproved. M Mr. Philips good, motivated, high engery experienced, and vey friendly sales associate. Made us feel like he was working for us to get us a aproved. Mr. Wonofsky well organized finance manger made process simple and painless. Would definitely recommend dealership to others. More

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Horrible service during and after the sale! Stay away from this dealer. In July 2018, I decided to purchase a 2018 Renegade for my wife. We did this on a whim and arrived at the dealer aroun Stay away from this dealer. In July 2018, I decided to purchase a 2018 Renegade for my wife. We did this on a whim and arrived at the dealer around 1:30PM. We spent 6 1/2 hours there during the purchase. Near the end of the purchase, the vehicle was scratched, quite deeply, while they were cleaning it up for us. We requested that this be added to the We Owe paperwork. It took nearly an additional hour to get that they would repair the scratch added. Fast forward four weeks and we were lied to repeatedly by the sales person and others at the dealership about what they were doing to repair the scratch. They would promise to call us back and we would never get a return call. All of this came to ahead when I finally spoke to Karen Hester. She said she would take care of getting the repair done. A week later, we finally drop the car off to get the repair done. I was treated like crap during the process of dropping my car off to the service department. The service writer greeted me by asking what I wanted instead of how can I help you. Once we got through that, they put me in a loaner car that smelled like stale cigarettes and was covered in glitter and trash. I dealt with it, as it was supposed to be 24 hours until the repair would be done and I could pick my car up. The next day, I received a call to come take a look, as they could not repair it. When I got there, the scratch had been gouged out instead of repaired. I told them that was not acceptable and they needed to repair it. While walking with the service writer, I ask if they could possibly clean up or swap out the loaner, as it was horrible and I didn't want to put my kids in it for a week. He advised that I "should feel lucky to have a loaner" and "they don't clean them up between customers because sales will not share their detailer". Unhappy with this, I went in to talk to the GM. HE didn't say a thing, just stared at me blankly. A sales manager who happened to be in the room offered to vacuum the car. I accepted and he went and vacuumed the loaner. At this point, I thought things would move along. However, nearly a week later, I receive a phone call that they do not want to make the repair, they want to give me $500 and have me "go away". I advised that was not good enough, as I bought a brand new vehicle and expect a brand new vehicle. I immediately called JEEP and complained. I also called back to talk to the GM. I received a return phone call from Rich, the new GM. He advised that he told them to make me the offer, but not in the way it was conveyed. He said they will fix it, and they would make it perfect. He then told me it would be done in about a week. While it has not been a week and I have not seen the JEEP yet, I am writing because I am tired of the BS runaround. What they have hidden, and I have learned now, is that the repair will void my warranty on the vehicle paint and possibly the windows and many other areas they have to remove to do the job right. Even if they do get it "perfect" I am without warranty coverage on an important component of the JEEP and the likelihood of it holding up is next to none (according to painter I spoke with). He said I would be lucky to get two years if they did it well, as the seams where they tape off will start to peel away from the rest of the finish. Stay as far away from this dealer as possible. There is no reason anyone should have to deal with this ridiculous run around. More

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Amazing Ecperience! Damien took away the stress of buying a new car. He took the time to make notes of the features we liked. Delivered amazing vehicles to test drive. An Damien took away the stress of buying a new car. He took the time to make notes of the features we liked. Delivered amazing vehicles to test drive. And listened and supported our price range. He ultimately set us up with an amazing Jeep perfect for our family needs. All the while smiling and singing he way through the process. Couldn’t recommend a better place! More

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