Damla Alkan | Page 4

She was very informative on all the questions I asked regarding car parts and such. Would go again for her! regarding car parts and such. Would go again for her! More

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The last service was a very good experience. Pick up car and drop when done was timely and useful. Pick up car and drop when done was timely and useful. More

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Had a basic service done as well as a recall. Only issue was they did not dicier the interior panel below the glove compartment and it came loose. Had to go back to have it properly installed. Only issue was they did not dicier the interior panel below the glove compartment and it came loose. Had to go back to have it properly installed. Damla took good care of me though and was apologetic. She also gave me a card for an upgraded car wash. More

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Very responsive and professional! Work was done as requested. Perplexed as to why a large business requires a 3% fee for a credit card. Very frustrating! Work was done as requested. Perplexed as to why a large business requires a 3% fee for a credit card. Very frustrating! More

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Fantastic service, great follow up, timely responses and just great overall experience. Highly recommend to others just great overall experience. Highly recommend to others More

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Poor communication and service. Customer was told by service agent Damla Alkan that it would take 2 hours for oil change. It took nearly 4 hours while the customer waited. Service a Customer was told by service agent Damla Alkan that it would take 2 hours for oil change. It took nearly 4 hours while the customer waited. Service agent (Damla Alkan) strung along the customer by keep saying 20 more minutes repeatedly. If you value your time, avoid this place at all costs. I am never coming back here again. Damla became rude when I started inquiring about my car. I was held hostage there in the waiting room. More

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