Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dan Chastain
Dan Chastain at INFINITI Roseville

Dan Chastain

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

Contact Me
4.9
98 Reviews
4.9

98 Reviews

Write a Review

98 Reviews of Dan Chastain

October 12, 2025

Dealership Rating
Employee Rating

Service was done as was talked about. Service was complete sooner than expected. Dealership personnel were courteous, professional, and helpful. Very clean facility. More

by bambim33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2025

INFINITI Roseville responded

Thank you for your feedback! We’re glad to hear that your service was completed efficiently and exactly as expected. Our team strives to provide courteous, professional, and helpful service in a clean and welcoming environment. We appreciate you choosing us and look forward to serving you again!

October 11, 2025

Dealership Rating
Employee Rating

Everyone there is always friendly and helpful. I’m always great with a smile and get great follow-through. More

by jennifer.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Report | Print
Oct 13, 2025

INFINITI Roseville responded

Jennifer, Thank you for your kind words! We’re so glad to hear that our team’s friendliness, helpfulness, and follow-through make your visits a positive experience. Your feedback means a lot, and we look forward to seeing you again soon!

October 03, 2025

Dealership Rating
Employee Rating

I brought my Infiniti in for new tires, and I received great customer care. I was given a loaner car, which was very nice, as it saved me a four hour wait. When I received my car, it was newly washed and More

by TERESA1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Report | Print
Oct 06, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We’re thrilled to hear that Jairo provided excellent service and made your visit so convenient with a loaner and a freshly cleaned car. We look forward to the next time we can assist you.

September 26, 2025

Dealership Rating
Employee Rating

Dan paid super attention to details. He is also very caring for customer needs. I really appreciate his support. More

by Manzur rahman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 26, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience! We’re thrilled to hear that Dan’s attention to detail and genuine care made such a difference for you. We look forward to the next time!

September 23, 2025

Dealership Rating
Employee Rating

Dan really helped me out and showed great customer service! He made taking my car in short and easy. Dan communicated with me the entire time my car was in the shop with updates. Great work! More

by AUSTINBLATNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 24, 2025

INFINITI Roseville responded

Austin, Thank you for the great feedback! We're so glad to hear that Dan provided excellent customer service and made your visit smooth and stress-free. Keeping our customers informed every step of the way is a top priority, and we're happy to know Dan delivered on that. Thanks again, and we hope to see you next time!

September 22, 2025

Dealership Rating
Employee Rating

The team was very helpful, friendly, informative and prompt. I was an hour late to my appointment yet they were very understanding and accommodating. Great experience. More

by cjramsey53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 23, 2025

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that our team was able to accommodate you and still provide helpful, friendly, and prompt service. Life happens, and we’re always happy to work with our customers however we can. We truly appreciate your kind words and hope to see you again soon!

September 14, 2025

Dealership Rating
Employee Rating

I always know that Infiniti will give me very good service. Very nice environment and love the service agents. More

by W.BRIDGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez , Miguel

Report | Print
Sep 15, 2025

INFINITI Roseville responded

Thank you for your continued trust in us! We’re delighted to hear that you consistently receive excellent service and enjoy the welcoming environment our team strives to create. Your kind words about our service agents mean a lot to us. We look forward to providing you with the same great experience every time you visit!

September 02, 2025

Dealership Rating
Employee Rating

This is the best dealership I’ve ever been to, everyone was courteous and my car was taken care of and ready when promised. The Service Writer Jairo was a Superstar! More

by bernie_silveria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez, Mike Ridge, Danny Haines, Michael Jeffries, Alyssa Ussery, Jonathan Vargas

Report | Print
Sep 02, 2025

INFINITI Roseville responded

Bernie, Thank you so much for your fantastic feedback! We're delighted to hear that you had the best dealership experience with us and that Jairo went above and beyond to assist you. We pride ourselves on being courteous and reliable, and it’s wonderful to know we hit the mark. We look forward to serving you again!

August 25, 2025

Dealership Rating
Employee Rating

Infiniti Roseville has the best customer service! My service representative Dan always ensures I know everything that’s going on with my car in a timely manner! Thank you Dan!! More

by daphne.kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 26, 2025

INFINITI Roseville responded

Daphne, Thank you for the great review! We're so glad to hear that you've had such a positive experience with Dan! He truly goes above and beyond to keep our customers informed and taken care of. We'll be sure to pass along your kind words to him. Thank you for choosing INFINITI Roseville, and we look forward to seeing you next time!

August 25, 2025

Dealership Rating
Employee Rating

I visit this service center often for both scheduled maintenance and unscheduled service. Every time I am there they are friendly, helpful and accommodating. More

by Taplumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Report | Print
Aug 26, 2025

INFINITI Roseville responded

Thank you for your continued trust and loyalty! We’re so glad to hear that each of your visits has been met with friendly, helpful, and accommodating care. It’s always our goal to make every experience as smooth and positive as possible. We truly appreciate your support and look forward to serving you again soon!

1
2
...
10

Dealership Inventory (72 Vehicles)

new 2026 INFINITI QX60 car, priced at $59,895
2026 INFINITI QX60
new
White exterior
Automatic
All-wheel Drive
$59,895
View Details
new 2026 INFINITI QX60 car, priced at $65,945
2026 INFINITI QX60
new
Graphite exterior
Automatic
All-wheel Drive
$65,945
View Details
new 2026 INFINITI QX60 car, priced at $61,895
2026 INFINITI QX60
new
White exterior
Automatic
All-wheel Drive
$61,895
View Details
new 2026 INFINITI QX60 car, priced at $59,895
2026 INFINITI QX60
new
White exterior
Automatic
All-wheel Drive
$59,895
View Details
used 2022 Lexus NX 350h car, priced at $43,300
2022 Lexus NX 350h
used
Champagne exterior
CVT
All-wheel Drive
$43,300
View Details
used 2020 Honda CR-V car, priced at $19,900
2020 Honda CR-V
used
Gray exterior
CVT
All-wheel Drive
$19,900
View Details
View All Inventory