Jairo Gutierrez

I had blown turbos in my q50 as well as some other issues. Miguel in the service department got me set up with a loaner vehicle as soon as my repairs were approved, which was the same day. He was very issues. Miguel in the service department got me set up with a loaner vehicle as soon as my repairs were approved, which was the same day. He was very transparent on the process and made me feel like I came to the right place. I just happened to walk past a mechanic whose name I unfortunately didn’t get, but he also let me know that my car would be back on the road in no time. They ended up finishing my repair 3 days sooner than predicted and my car is running better than when I first bought it (which I bought used). I would 100% recommend anyone having issues with their Infiniti to bring it to Infiniti of Roseville. Thanks again! More

by robertbentz91 Verified Customer Verified Customer

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Jairo is my personal service tech that is absolutely amazing. But entire service team is hands down really great. Highly recommend infiniti services to everyone amazing. But entire service team is hands down really great. Highly recommend infiniti services to everyone More

by Amber Verified Customer Verified Customer

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I had a great experience with this business. I enjoyed the quick turnaround and expert advice. I enjoyed the quick turnaround and expert advice. More

by sandfortk Verified Customer Verified Customer

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Jairo was fast friendly and courteous . Very transparent process and they did a great job washing my car! Very transparent process and they did a great job washing my car! More

by USMCJV Verified Customer Verified Customer

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Had my recall done here and everything went smoothly. The waiting area was pleasant, and the staff was friendly and professional. Highly recommend this dealership! The waiting area was pleasant, and the staff was friendly and professional. Highly recommend this dealership! More

by quantumdark Verified Customer Verified Customer

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I have bee very satisfied with the performance of the service shop and the professionalism of their employees! service shop and the professionalism of their employees! More

by TEDNMIA Verified Customer Verified Customer

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Mike and the service department were great to work with! Regular updates and clear communication. No surprises and they kept to the timelines they estimated. Regular updates and clear communication. No surprises and they kept to the timelines they estimated. More

by Hendrixsf Verified Customer Verified Customer

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The Roseville Location has an awesome team with awesome service. Thank you so much :) We appreciare you. service. Thank you so much :) We appreciare you. More

by HOMEWITHLNJ2 Verified Customer Verified Customer

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Great customer service, communication, and overall experience. Service was timely and always appreciate the complimentary wash. experience. Service was timely and always appreciate the complimentary wash. More

by bella_acosta Verified Customer Verified Customer

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Nice and caring people. Great customer service and they take really good care of your car. Great customer service and they take really good care of your car. More

by Stoddard7 Verified Customer Verified Customer

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