Dan Faber
Dan Faber at St Cloud Toyota

Dan Faber | Page 4

Assistant Service Manager

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.8
562 Reviews
4.8

562 Reviews

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562 Reviews of Dan Faber

October 30, 2023

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Employee Rating

Service was slow considering I had an appointment at 3p and didn't get out of there until 4:30p. I also had asked for a new battery to be put in my key fob and they didn't do that. Oil change got done and More

by mkuberka99
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2023

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partly missed the mark in this case. Please give us a call if we can help with anything else.

October 23, 2023

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I appreciate the service I receive when I bring my car to St Cloud Toyota. More

by marcchopewell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 24, 2023

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

October 20, 2023

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Dan Faber was excellent. He not only met me at my vehicle but also has maintenance plan all ready to go when I got there. Also remembered my name More

by ddfischer1
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Recommend Dealer
Yes
Oct 23, 2023

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

October 16, 2023

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Scheduled an appointment to get car painted under warranty was told 3 to 4 days ended up being 2 weeks. Every time I called I was put on hold sometimes upwards of 10 mins on hold. More

by NA
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Service Communication
Recommend Dealer
No
Oct 17, 2023

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call the assistant service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

October 06, 2023

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Kind and professional. Knew I was upset but when I picked up my car surprised me with adjusting my bill More

by pdock
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Recommend Dealer
Yes
Oct 09, 2023

St Cloud Toyota responded

Thanks for the great review. We appreciate having you as a customer!

September 28, 2023

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I brought my car in to be detailed and it looks like it's brand new! After my 4 grandchildren had been in it for weeks, it definitely needed it! More

by llhechtel
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Recommend Dealer
Yes

Other Employees Tagged: Ben Becker

Sep 29, 2023

St Cloud Toyota responded

Thank you for the wonderful review. We appreciate having you as a customer!

September 17, 2023

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Employee Rating

Check in process was very quick. We left Toyota during service process. I was notified both by text and email that our vehicle service had been completed and the price of the service More

by dave
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Recommend Dealer
Yes
Sep 18, 2023

St Cloud Toyota responded

Thank you for the review and feedback. I will send your concerns to the service manager to them aware.

September 11, 2023

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This dealership has had excellent salespeople on my past 3 vehicles and am looking to upgrade my Highlander XLE 2019 and am working with a new sales person, Adam Haffner... which seems like a very good fit More

by MLSMIEJA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

August 31, 2023

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Employee Rating

Working with Dan in services was so at ease he made a difficult situation, so smooth and calm. Thank you so much . I will forever be thankful 🙏. More

by VISHNURAM30
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Recommend Dealer
Yes
Aug 31, 2023

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

August 20, 2023

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Employee Rating

I was able to get oil changed and a fix on the trunk— rust continues to come thru on the trunk area! More

by laurafreese8
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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