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Dan Faber
Dan Faber at St Cloud Toyota

Dan Faber | Page 5

Assistant Service Manager

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.8
562 Reviews
4.8

562 Reviews

Write a Review

562 Reviews of Dan Faber

August 09, 2023

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Employee Rating

They forgot to provide the car wash they offered. Took longer than expected. Scheduling was easy. More

by lazyj_er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2023

St Cloud Toyota responded

Thank you for the feedback! We apologize for the long wait and for not receiving the car wash. I will send your concerns to the service manager. Please let us know if there's anything else we can do.

August 06, 2023

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Able to get two of my car items done while in for oil change. That day was internet done so had to be patient for billing part. All went well. More

by laurafreese8
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Service Time
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Recommend Dealer
Yes
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Aug 07, 2023

St Cloud Toyota responded

Thanks for the wonderful review!

July 30, 2023

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Very friendly and helpful people that work there. They keep you informed about your service and your vehicle. I drive from out of town to service my vehicle there! More

by LANGERMANNY
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Pope, Rob Gable, Brian Eikmeier, Austin Dockendorf, Mo Ali , Lori Heinz, Kylie Holland, Linda Kaiser, Lacy Ploof

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Jul 31, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 13, 2023

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Efficient, courteous, punctual, loved the car wash, it would even be better if they would have vacuumed my vehicle. More

by gkmiddendorf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

July 06, 2023

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Charged me for work they didn’t do. The problem was still present after they finished, and I’m having to pay another shop to finish the job. More

by Reo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 06, 2023

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori at 320-253-2581 at your earliest convenience. Or, please share your name or phone number so we can give you a call.

Jul 06, 2023

Reo responded

Lori called and we talked, she offered the option of having them try again and see if there were more mice. I explained that we’re 90 miles away and the car is now in another shop getting the problem taken care. Everyone I’ve dealt with at Saint Cloud Toyota has been courteous and personable, but that doesn’t make up for the lack of professionalism in a job poorly done.

June 21, 2023

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Always great, prompt service! Everyone is very friendly and great customer service is at the top!! More

by MARYEKELSEY
Service Price Transparency
Recommend Dealer
Yes
Print
Jun 22, 2023

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

June 11, 2023

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Employee Rating

They have always given me the best service with a very good attitude. I have recommended them to my relatives and fruends More

by Judy thelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Gable , Kylie Holland

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Jun 12, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 11, 2023

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Really appreciated the great service! St Cloud Toyota honored the lifetime power train warranty when my 10 year old used Corolla needed work done. When the repair was taking a long time, More

by Holly
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Service Time
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Recommend Dealer
Yes
Print
Jun 12, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 07, 2023

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Employee Rating

Very good service no hard sell always on time and love the car washes and good drinks in waiting room!! More

by Switching To Toyota!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Gable

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Jun 07, 2023

St Cloud Toyota responded

Thanks for the great review. We appreciate having you as a customer!

May 28, 2023

Dealership Rating
Employee Rating

We're able to get my Equinox transmission replaced under Extended Warranty. New GM transmission with 3 yr 100 000 mi warranty. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vance

Print
May 30, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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