Dan Fava
Dan Fava at Flagship Motorcars of Lynnfield

Dan Fava | Page 2

Sales & Leasing Consultant

Flagship Motorcars of Lynnfield

385 Broadway Rt 1 North
Lynnfield, MA 01940

4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of Dan Fava

February 20, 2020

Dealership Rating
Employee Rating

Terrible customer service. The salesmen were rude. They didn’t return my emails/calls. Even the sales manager was rude after I reached out to complain. Don’t give them your service! More

by camcasper11
Recommend Dealer
No

Other Employees Tagged: Robert Cunningham

Feb 21, 2020

Flagship Motorcars of Lynnfield responded

I am sorry to learn that you did not have a better experience with us. I would like the opportunity to connect with you and see if there is anything I can do for you. Please reach out to me at your earliest convenience. Thank you, Paul McDaniels, General Manager

Feb 23, 2020

camcasper11 responded

Thanks for your response. I would too like to connect. I tried to contact Michael Andrews and Robert Cunningham last week and never got a response. I even mentioned that I am in the market for (2) vehicles and didn’t hear anything back. It’s very disappointing that this level of unprofessionalism reaches all the way to the sales manager. It really makes me not want to do business with Flagship. Maybe you can make things right. Thanks.

June 17, 2019

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Employee Rating

Out of town buyer. Dan Fava was a very good salesman and he took good care of me. Spencer Petruzello my Product Concierge was fantastic. Flagship is lucky to have these More

by mercedesmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Spencer Petruzello

October 23, 2018

Dealership Rating
Employee Rating

Purchase of Mercedes Metris I am very impressed with the professionalism of Dan Fava , your e-trade sales representative. Both the condition of the car we bought on line and the More

by Hans J. Van Miegroet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 02, 2018

Dealership Rating
Employee Rating

A pleasant surprise when it comes to buying a car I was searching throughout the US for a very specific 2016 SL 550. I located the car at this dealership and right from the beginning, working with th More

by cstern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Andrews , Justin Kloack, Jennifer who explained the features of my car

May 28, 2018

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Employee Rating

can not be trusted Was trying to buy used MB bus from this dealership. they send me e-sign paperwork, that i signed and returned immediately. I wired full amount and bou More

by 3435washington
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Danielle Keyes

Jun 01, 2018

Flagship Motorcars of Lynnfield responded

We appreciate your feedback. However, our details of the situation vary a little from yours. I have been in contact with the general manager, and he is consulting with his team over this. If you would like to contact him please feel free to email him- Paul McDaniels, General Manager- Pmcdaniels@herbchambers.com. Thank you.

May 15, 2017

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Employee Rating

Shopping for a SMART Car Highly recommend Dan Fava of Flagship Motorcars of Lynnfield .I live in Indiana and after going online and finding the exact 2017 Smart Car, Dan Fava More

by Harley2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2017

Flagship Motorcars of Lynnfield responded

Thank you! Our top priority is delivering flawless customer service. It's so nice to know that Dan was able to provide you with such a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to assisting you again in the future! Best, Paul McDaniels, General Manager

March 30, 2017

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Employee Rating

Excellent service! We drove 3 hours to purchase our Smart Car for towing with our rv. The staff was excellent; professional, knowledgeable and helpful. I would make th More

by Michelle Jensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gil Otero , Paige Babcock

Mar 30, 2017

Flagship Motorcars of Lynnfield responded

Thank you, Michelle, for the kind words and for traveling 3 hours to see us! We are truly lucky to have such wonderful people working here like Paige, Dan and Gil. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Paul McDaniels, General Manager

March 21, 2017

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Employee Rating

Excellent Dan F. made the process of buying a car from another state extremely painless. Couldn't be happier with my experience. Car was a Certified Pre-owned, More

by djhass923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2017

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to recognize Dan. I'm so happy to know that he was able to provide you with a pleasant time purchasing your new car. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Paul McDaniels, General Manager

August 28, 2014

Dealership Rating

Excellent experience buying an electric car Bought a Smart Electric at Flagship, and everyone there was great, especially Dan Fava, who went far beyond what he needed to do to win the sale. More

by srp123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gil Otero

Aug 29, 2014

Flagship Motorcars of Lynnfield responded

Thank you! On behalf of Dan and everyone here at smart center - Lynnfield and Flagship Motorcars of Lynnfield, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Best, Paul McDaniels General Manager

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