Dan Fernstrom | Page 6

Yoram and team were helpful and responsive to finding me a new car that met my needs. a new car that met my needs. More

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Customer service is completely professional and everyone I worked with was pleasant . My salesperson, Scott, found me a vehicle that really satisfied my desires. And based on my past experiences Audi Exch I worked with was pleasant . My salesperson, Scott, found me a vehicle that really satisfied my desires. And based on my past experiences Audi Exchange has the best service department. More

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Manos and team were amazing in helping me purchase a new BMW. It was a super easy processes and will definitely look at the Audi Exchange for my future vehicles. BMW. It was a super easy processes and will definitely look at the Audi Exchange for my future vehicles. More

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Explanations of the car in question are handled with prompt, clear language and the goal of the sales person was to be helpful. My questions about adding a portable CD player for Audio books were taken prompt, clear language and the goal of the sales person was to be helpful. My questions about adding a portable CD player for Audio books were taken seriously- they even looked up the item on Amazon to ensure that we were talking about the same thing. It took a very long time to reach "the chair" in the finance office on this Saturday, but once inside the office, the tasks (no financing - cash purchase) were handled efficiently and the service package options were eplained thoroughly.. Yorman was patient with my questions and ignorance about Apple Audio apps, and the Audi app. He quickly navigated the cleaning and installation of S-5 winter (rubber) mats from my trade in convertible to this new one. He could not have been more helpful and gracious! --> 5-stars. I do not see any pictures of women in the sales column below. Hmmmm.... More

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We were very pleased with the customer service and hospitality shown to us as we entered the dealership. We lucked out with Brian as our sales person and I can't say enough... he was great and made th hospitality shown to us as we entered the dealership. We lucked out with Brian as our sales person and I can't say enough... he was great and made the whole process easy and enjoyable. The dealership overall is a fantastic place to purchase a vehicle. This is our fourth Audi and I wouldn't go anywhere else. Highly recommend! More

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They really pay attention to the details. Very knowagable about the car's systems and functions. Very knowagable about the car's systems and functions. More

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So helpful with every aspect of the buying process. Brian was great to work with and was so helpful in getting the vehicle delivered to us in Indiana. Brian was great to work with and was so helpful in getting the vehicle delivered to us in Indiana. More

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The best. Simply nobody better. Sales, Service , and Finance do an outstanding job taking care of business. Simply nobody better. Sales, Service , and Finance do an outstanding job taking care of business. More

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Everyone I encountered at the dealership has been welcoming, knowledgeable, honest, efficient and helpful. Special thanks to all who helped me including Brian and Scott. Top notch staff and know I wi welcoming, knowledgeable, honest, efficient and helpful. Special thanks to all who helped me including Brian and Scott. Top notch staff and know I will get the same wonderful service when I bring my car in for routine services. More

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Both Brand Specialist and especially the Sales Mgr - Juan Olmos - were very very helpful. Even the Financing Gentleman was very good Great experience ! Enjoyed the whole deal Olmos - were very very helpful. Even the Financing Gentleman was very good Great experience ! Enjoyed the whole deal More

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