Dan Fernstrom
Dan Fernstrom at The Audi Exchange Highland Park

Dan Fernstrom | Page 6

F&I Manager

The Audi Exchange Highland Park

2490 Skokie Valley Rd
Highland Park, IL 60035

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5.0
87 Reviews
5.0

87 Reviews

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87 Reviews of Dan Fernstrom

December 02, 2024

Dealership Rating
Employee Rating

Yoram and team were helpful and responsive to finding me a new car that met my needs. More

by michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yoram

December 01, 2024

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Customer service is completely professional and everyone I worked with was pleasant . My salesperson, Scott, found me a vehicle that really satisfied my desires. And based on my past experiences Audi Exch More

by shroga
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Lewis, Jason Burges , Scott Okamura

November 30, 2024

Dealership Rating
Employee Rating

Manos and team were amazing in helping me purchase a new BMW. It was a super easy processes and will definitely look at the Audi Exchange for my future vehicles. More

by JPlaz07
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Gillen , Manos

November 25, 2024

Dealership Rating
Employee Rating

Explanations of the car in question are handled with prompt, clear language and the goal of the sales person was to be helpful. My questions about adding a portable CD player for Audio books were taken More

by pmueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Douglas, Yorman Georges 5-stars; Robert Hamilton (finance) 5-star;Jonathon Sammons (sales manager) 5-stars

November 24, 2024

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Employee Rating

We were very pleased with the customer service and hospitality shown to us as we entered the dealership. We lucked out with Brian as our sales person and I can't say enough... he was great and made th More

by Laker77
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Balinski

November 22, 2024

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Employee Rating

They really pay attention to the details. Very knowagable about the car's systems and functions. More

by jbess
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Bolick, Bob Lambert, William Wilson, John Ziebarth

March 18, 2023

Dealership Rating
Employee Rating

So helpful with every aspect of the buying process. Brian was great to work with and was so helpful in getting the vehicle delivered to us in Indiana. More

by mperson72
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dunton

March 04, 2023

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Employee Rating

The best. Simply nobody better. Sales, Service , and Finance do an outstanding job taking care of business. More

by TF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Wiens , Bill Dismer

February 28, 2023

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Employee Rating

Everyone I encountered at the dealership has been welcoming, knowledgeable, honest, efficient and helpful. Special thanks to all who helped me including Brian and Scott. Top notch staff and know I wi More

by Jennifer Mower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dunton and Scott okamura

September 25, 2020

Dealership Rating
Employee Rating

Both Brand Specialist and especially the Sales Mgr - Juan Olmos - were very very helpful. Even the Financing Gentleman was very good Great experience ! Enjoyed the whole deal More

by Raygun0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Olmos was excellent

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