Dan Flores | Page 18

Very pleased I have been an Acura customer for my last five leases, This was by far the the best experience I have had in all these years. Very courteous, knowled I have been an Acura customer for my last five leases, This was by far the the best experience I have had in all these years. Very courteous, knowledgeable and prompt service. More

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Cristina, sales representative from this dealership was the arquitec for my desition to come back again to lease another ILX 2020. She was very knowledgeable and professional and available for any questio the arquitec for my desition to come back again to lease another ILX 2020. She was very knowledgeable and professional and available for any questions related to this car. More

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Diego was a really cool guy to work with made everything easy to understand & kept me up to date with everything would highly recommend him to anybody. easy to understand & kept me up to date with everything would highly recommend him to anybody. More

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I went and first with Brian the salesman He was very honest and efficient with me. I then met with the finance person and he too was very honest and wasn't overly pushy with selling additional coverage. honest and efficient with me. I then met with the finance person and he too was very honest and wasn't overly pushy with selling additional coverage. He also helped me personally with something that I thought was very thoughtful. There was a miscommunocation and they just gave me the benefit without a fight. More

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Salesmen Brain Demersky was incredibly welcoming and knowledgeable. Without a doubt the best car buying experience I ever had.Would purchase a car here again! knowledgeable. Without a doubt the best car buying experience I ever had.Would purchase a car here again! More

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Professional and fair deal for a new car purchase. Attention from dealership staff was professional, friendly and accommodating. After some negotiation we arrived at a fair price and they followed u Attention from dealership staff was professional, friendly and accommodating. After some negotiation we arrived at a fair price and they followed up with a timely and thorough delivery of the car. More

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Columbus Day sale So I bought 2016 MDX last Saturday and Jason didn’t go over the car features. I left them a deposit $4000 . I got the car, used only Sunday to figur So I bought 2016 MDX last Saturday and Jason didn’t go over the car features. I left them a deposit $4000 . I got the car, used only Sunday to figure out it does not have the safety features I am looking for. I came back Monday, which is yesterday and they told me nothing can be done. Carlos the Financial manger helped me to do the switch. But he told me the dealer will charge you $495 as those are the documents fees that been paid to NY state and they are non refundable. The staff is polite, professional. I will call NY-DMV TO TRY TO REFUND THOSE $495 as the car tires in a bad condition and they need to be switched ASAP. More

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Amazing! Truly a face behind what Acura represents I had recently lost trust and felt unappreciated with a previous Acura dealer. I called Dan Flores at Acura of Wappinger and he introduced me to Brian I had recently lost trust and felt unappreciated with a previous Acura dealer. I called Dan Flores at Acura of Wappinger and he introduced me to Brian. All I can say is, what a game changer. I couldnt have felt anymore at home with them. There was no haggling or back and forth. Brian and his team granted all of my requests and made the process a breeze. Amazing experience all around. Completely satisfied with the deal and I love my mdx! Thanks to these guys, I now have regained trust and loyalty with the brand. I look forward to doing business again with them. Hats off to the folks at Wappinger Falls Acura. More

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Brian is awesome! I recently leased a 2019 RDX and Brian Demersky was professional, knowledgeable and very client focused. While the sale is important, it is much more I recently leased a 2019 RDX and Brian Demersky was professional, knowledgeable and very client focused. While the sale is important, it is much more important to execute a positive client experience and at times it can be a delicate balance. Brian rocked it as if it were part of his DNA! The new team at Acura (I am a repeat customer) was very professional and accommodating overall. Brian took the time to take me through all of the components of my new vehicle until I felt comfortable. I have to say this dealership has transformed into a stellar class of sales folks. From Brian, Jason, Dan to Phil, you all did an outstanding job.. .and to my finance liaison, Carlo - the paperwork was painless... Keep up the great work! More

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Christina is an excellent and knowledgeable Sales Person! Recently purchased a 2020 RDX Adv and had a great experience with Christina, the sales person. Everyone at the dealership, were helpful and knowledgea Recently purchased a 2020 RDX Adv and had a great experience with Christina, the sales person. Everyone at the dealership, were helpful and knowledgeable. Only advice, if you're buying with an out of state license, make sure you tell them. They will need 2 for of ID aside from the Drivers License . I have been a customer of this dealership (Various owners) since 1992, and have never had an issue. They take care of their customers!!!!! More

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