Dan Foster | Page 11

We have purchased many vehicles from Lexus of Naperville and continue to be extremely happy with the purchases of these vehicles. Most recently we purchased an RC F and needed another AWD vehicle for the w and continue to be extremely happy with the purchases of these vehicles. Most recently we purchased an RC F and needed another AWD vehicle for the winter so we also purchased a 2020 IS 350 F Sport. Dan Foster made both purchases a very smooth transaction and went above and beyond for us. We’ve developed such a great relationship with Dan and the other folks at Lexus. They make us feel like family when we are there. We will not do business with any other auto makers and will always refer Lexus of Naperville to family and friends who are in the market for vehicles. Michael Comer is also a great delivery specialist and very knowledgeable with the new technology Lexus keeps improving yearly. If you want to deal with an honest dealership look no further than Lexus of Naperville! More

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Dan Foster, Mike Comer; Lexus of Naperville We have purchased five other Lexus cars over the years from one other dealer in the Chicago Western Suburbs. However, we ultimately chose to buy our We have purchased five other Lexus cars over the years from one other dealer in the Chicago Western Suburbs. However, we ultimately chose to buy our car at Lexus of Naperville because of the professionalism of our Sales Representative, Dan Foster, and the knowledge and patience of the dealership's technology/delivery specialist, Mike Comer. Dan epitomizes what it means to be a "Professional". He spent whatever time was necessary to inform us of the features & options of the 2020 RX 350, including the alternative considerations of comparing a new model to a Pre-Owned Lexus Certified (2018-2019) vehicle. We also truly appreciated Mike's knowledge and patience to walk us through the technological features of our new car - there is no one better than Mike teaching new customers how to use the technology in these newer models. The Dealership is first class, only surpassed by their people, especially Dan and Mike. More

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Dan Foster made my purchase anxiety free. He never pressured me and was patient during the entire transaction. I came in looking for what wanted and left extremely pleased with my purchase. Dan was th pressured me and was patient during the entire transaction. I came in looking for what wanted and left extremely pleased with my purchase. Dan was the ultimate professional. More

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Legitimate 5-star experience working with Dan Foster This was my 5th new car purchase over the last decade (2007 Honda-New/Finance, 2015 Audi-New/Finance, 2017 Audi-New/Lease, 2019 Hyundai-New/Finance); This was my 5th new car purchase over the last decade (2007 Honda-New/Finance, 2015 Audi-New/Finance, 2017 Audi-New/Lease, 2019 Hyundai-New/Finance); this was by far the best new car acquisition experience, hands down. Following a request I submitted online, an administrator contacted me within a few hours to set up an appointment for a same-day late afternoon meeting (and rescheduled with me via an online chat system available on the Lexus of Naperville website) then my sisters and I returned the next morning to establish the final pricing and get the paperwork completed. Dan Foster made the final decision-making process surprisingly easy, especially given the nuanced circumstances of how we wanted to purchase this vehicle (2020 RX350 AWD, Dec 2019). He is well-versed in the vehicles, incredibly easy to work with and accessible for question... a solid professional. Some of the notable actions taken by Dan and his apt utilization of the Lexus of Naperville team include: (1) laying out the major differences in available vehicles/add-on options/older-to-newer model comparisons, etc; (2) providing an easy comparison of the final two vehicles we were debating between (even doing this on Lexus' official website is a chore) for add-on options and pricing; (3) doing all the legwork working with the GM and finance team in the background (no dealing with management for commercial negotiations) to get the pricing into a comfortable place for both parties; (3) transferring an older car title from myself to my sister (whose name the new finance would be under) to use as the trade-in... this all happened in the background with minimal involvement from us; (4) promptly having his team do the trade-in vehicle assessment and offering a final value and describing exactly why it may not be the full value (the latter part is the most important); (5) processing the new car registration and installing new license plates (no visit to a Secretary of State office/DMV); (6) removal of all stickers/plastic wrapping, cleaning of new vehicle, getting the vehicle ready-to-go; (7) letting us borrow the giant red bow for the December to Remember event (gift for our parents); (8) offering an official vehicle walk-through to get whoever acquainted with the features of the car; (9) finalizing paperwork/warranties - this is usually the most stressful part as it is almost always rushed and filled with painfully convoluted paperwork with unexplained numbers and a host last-minute add-ons that some may not fully consider before going into the purchasing process. Yes, it was still a fast-paced process but questions/concerns were answered thoroughly and the warranties/add-ons were laid out well on a digital smart board (in lieu of those brochures for body wraps, extended warranties, and whatnot). All that being said, this experience was top notch but it's still good to come prepared to make both parties' lives easier. I would recommend doing your due diligence to help streamline the whole experience (e.g. know what models/options to compare, understand reasonable vehicle pricing for that location/region, (if you're not paying cash) estimate your credit score and expected finance APRs along with the range in monthly payments you'd expect, have your trade-in vehicle title ready, etc.). These folks aren't mind readers so give them something to work with. In summary, we had plenty of questions, concerns, and expectations that we laid out for Dan upfront (and several strewn about during our various discussions) and he did a stellar job walking through all of them and going above and beyond what we expected from a sales representative. Honestly, kudos to Dan Foster and kudos to Lexus of Naperville's team. More

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Very pleasurable experience. We thoroughly enjoy our 2019 RX350. First time premium vehicle owners. First time Lexus owners. Dan was extremely patient and helpful in informing us with the operation of this c RX350. First time premium vehicle owners. First time Lexus owners. Dan was extremely patient and helpful in informing us with the operation of this car. We’re Baby Boomers, Dan hit the mark. More

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Wonderful Experience This is my second time buying from Lexus of Naperville and will return whenever I am in need of another vehicle. I worked with Dan Foster and was plea This is my second time buying from Lexus of Naperville and will return whenever I am in need of another vehicle. I worked with Dan Foster and was pleased with every aspect of the buying experience, Dan knew what I wanted in a pre- owned vehicle and found one for me with everything I wanted and more. The whole process from working with Dan to the actual purchase was an stress free experience. I thank all the people I worked with. More

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Dan is the best salesman I have ever had the pleasure and Dan is the best salesman I have ever had the pleasure of working with. His knowledge and ability to make the car buying experience as easy and pleasur Dan is the best salesman I have ever had the pleasure of working with. His knowledge and ability to make the car buying experience as easy and pleasurable as humanly possible. There is only One salesman for me and that will be Dan for as long as I buy Cars. #bestsalesmanever More

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Bought brand other than Lexus but I was treated like a New Lexus customer.I would recommend this dealer and Dan to my friends or anyone who needed a car. New Lexus customer.I would recommend this dealer and Dan to my friends or anyone who needed a car. More

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Painless Car Purchase I moved back to the area and noticed the vehicle on multiple websites. I called the dealership ahead of time and they were both friendly and courteous I moved back to the area and noticed the vehicle on multiple websites. I called the dealership ahead of time and they were both friendly and courteous. Dan quickly greeted me and allowed me to view and test the car on the test course (which stands out to me, as I have never experienced one). Dan was both polite, friendly, and conversational. In comparison to many dealerships I have been to over the years (and while I was searching for a vehicle), I have never experienced a more positive and friendly environment to buy a car. It was a substantial reason for why I made the purchase of the vehicle. Thanks again. More

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Exceeded Our Expectations!!! We are new members of TEAM LEXUS! We definitely made the right choice of purchasing a certified pre owned Lexus NX. Dan Foster was very knowledgeable, We are new members of TEAM LEXUS! We definitely made the right choice of purchasing a certified pre owned Lexus NX. Dan Foster was very knowledgeable, NOT PUSHY (at all), patient and accommodating. He even took time to teach me the basics. I highly recommend Dan. And special mention to Sean of Finance Department who went extra mile to provide us with the best option. In totality; WE HAD THE BEST CAR BUYING EXPERIENCE! More

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