Dan Gordon | Page 8

The excellent service from this dealership keeps me coming back even though it is not the closest dealership. They treat me like a valued customer and do a great job communicating what is needed and wh coming back even though it is not the closest dealership. They treat me like a valued customer and do a great job communicating what is needed and when service will be completed. More

by topmary Verified Customer Verified Customer

Helpful 0

Report | Print

Jacob is my go to service advisor. Even when things were going sideways with my Jeep leaking he is always honest and professional. Even when things were going sideways with my Jeep leaking he is always honest and professional. More

by alyssaerin0923 Verified Customer Verified Customer

Helpful 0

Report | Print

Lake Norman is always providing top customer service whenever I bring my Jeep in. They listen to my concerns and resolve them with quality and efficiency. whenever I bring my Jeep in. They listen to my concerns and resolve them with quality and efficiency. More

by staryeyd24 Verified Customer Verified Customer

Helpful 0

Report | Print

Service Writer listened to my issues and documented well. Service Technician did a thorough check of my radio and found an internal failure. This was the 3rd time I had the vehicle in for issues with the r Service Technician did a thorough check of my radio and found an internal failure. This was the 3rd time I had the vehicle in for issues with the radio. Not sure why it took 3 times before Technician found a failure. More

by deborah pietrucha Verified Customer Verified Customer

Helpful 0

Report | Print

After buying the last 6 cars from LNCD, I keep coming back for service. Chuck takes care of my cars. back for service. Chuck takes care of my cars. More

by BrianDiller55 Verified Customer Verified Customer

Helpful 0

Report | Print

Great place to bring vehicle for servicing. Dan the manager listens to concerns and addresses them professionally Dan the manager listens to concerns and addresses them professionally More

by SHOOTERDAY Verified Customer Verified Customer

Helpful 0

Report | Print

Initial visit for inspection in January but Emission test was not available at that time, wasn’t informed that the inspection was incomplete driving with an unregistered vehicle When I didn’t receive my was not available at that time, wasn’t informed that the inspection was incomplete driving with an unregistered vehicle When I didn’t receive my new registration went back to dealer to resolve, I should have been informed at the time of the initial inspection that it was not complete More

by albertfischlein Verified Customer Verified Customer

Helpful 0

Report | Print

Dealership has excellent service department and my service advisor was excellent parts department not that good service advisor was excellent parts department not that good More

by josephcataldi50 Verified Customer Verified Customer

Helpful 0

Report | Print

They were courteous and my vehicle was just as clean afterwards as it was when I dropped it off - no plastic on the seat or steering wheel and no paper floor mats. afterwards as it was when I dropped it off - no plastic on the seat or steering wheel and no paper floor mats. More

by JRUITER1974 Verified Customer Verified Customer

Helpful 0

Report | Print

Service is fast, advisors are knowledgeable and courteous. Waiting area is clean. And it’s entertaining watching Mickey, the dealership mascot. courteous. Waiting area is clean. And it’s entertaining watching Mickey, the dealership mascot. More

by lynnch33 Verified Customer Verified Customer

Helpful 0

Report | Print