Dan Gulyan

One star is one star too many for this place. After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publ After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publicly humiliated when they refused to honor it), I was offered and accepted five years of free oil changes plus lifetime free NYS inspections -- surprise! They refused to honor that, too. After a brief exchange of harsh words (which I have come to expect from Vision employees), I attempted to contact Chuck Hardy, president of Vision Automotive Group -- another surprise! Nobody knows how to do that since his staff of clever underlings shield him from such unpleasantness. But he did authorize a sales rep to invite me to a "special sales event" personally designed just for me. That Vision bases their business model on sales is hardly unusual, but endorsing bogus products and dishonest customer transactions are. So is attempting to resolve complaints resulting therefrom with even more dishonest sales. Maybe this business model works for them, despite being an outrageous and insulting money-grab. Or maybe Vision has so much money that they don't need mine. In that case, they don"t need yours, either More

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Dealership nice and clean. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. More

by abarroso2013 Verified Customer Verified Customer

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Prompt and cordial while being responsive to inquiry and making adjustments to allow for client schedule, no pressure sales pitch making adjustments to allow for client schedule, no pressure sales pitch More

by SHADOWTYCHO Verified Customer Verified Customer

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Awesome service very pleasant staff my car was in and out the same day and under warranty out the same day and under warranty More

by marysouth87 Verified Customer Verified Customer

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I've deen a customer of vision hyundai for 20 years and I've had a good relationship with sales and service. I've had a good relationship with sales and service. More

by jackdoll14580 Verified Customer Verified Customer

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My experience with Mark DeSantis was very good as usual and I would have no problem recommending him to a friend and I would have no problem recommending him to a friend More

by BUDPHILLIPS11 Verified Customer Verified Customer

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Absolutely the best Dealership ever! !! I am always treated exceptionally. Thank you for always going above and beyond for me. !! I am always treated exceptionally. Thank you for always going above and beyond for me. More

by ADCARVEY Verified Customer Verified Customer

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Felt very comfortable and enjoyed the conversation. salesman was thorough and definitely concerned about giving us all the help we needed salesman was thorough and definitely concerned about giving us all the help we needed More

by ROMIEB49 Verified Customer Verified Customer

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The sales person was great. Worked with me mostly on line and I feel I got a great deal Worked with me mostly on line and I feel I got a great deal More

by PMHUGE Verified Customer Verified Customer

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I would like to thank Wali he was extremely friendly and helped me from start to finish excellent customer service and got the car I wanted helped me from start to finish excellent customer service and got the car I wanted More

by HOLLYKLEISLE Verified Customer Verified Customer

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