Dan Kropp | Page 4

Outstanding customer service! I leased a 2019 Suburban Premier edition from Bob White. I was turning in a 2015 Suburban LTZ from a 39 mos lease that Bob also had built with me. Bob I leased a 2019 Suburban Premier edition from Bob White. I was turning in a 2015 Suburban LTZ from a 39 mos lease that Bob also had built with me. Bob assisted me in ordering the new vehicle and helped me customize it to enable me to get everything I wanted and not pay for extras I didn’t need. His knowledge of the vehicle and assisting me in identifying all eligible GM offers made the transaction seamless from start to finish. On the day of pick up he was ready, organized and had staff in place to assist with turning in and picking up the new vehicle in less than one hour. All staff ensured a pleasant experience from the moment I walked in to us leaving completely satisfied. Bob White is most unique in his trade because he doesn’t SELL you anything. He listens to your needs, informs you of what is available then works with you to deliver what it is you selected and a firm price that doesn’t change. I’m sure he is a most valued employee of your dealership and I specifically send people east to meet with him if they are shopping for a car new or used. I’ve never had a friend regret the trip east wether they bought from him or not. He is a true professional and a gentleman. More

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great dealership the entire staff of Buzz Chew is always helpful and courteous...the showrooms are always clean and perfect...you could not ask for a better Chevy Cadd the entire staff of Buzz Chew is always helpful and courteous...the showrooms are always clean and perfect...you could not ask for a better Chevy Caddy dealership More

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Emergency Service Visit I had a computer issue with my truck and my back was against the wall because I was due to drive to S. Carolina in 2 days. I spoke with Dan is the ser I had a computer issue with my truck and my back was against the wall because I was due to drive to S. Carolina in 2 days. I spoke with Dan is the service department and explained my situation, he told me to bring my truck in right away. Dan called me the next day to tell me everything was fixed and I was able to leave for my trip on schedule. Fantastic Experience All Around!! More

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Serviced Exhaust System on my 2018 Colorado ZR2 Diesel My 2018 Colorado ZR2 Diesel needed an exhaust filter regeneration and power reduction code cleared from the computer. I took the truck to Buzz Chew Se My 2018 Colorado ZR2 Diesel needed an exhaust filter regeneration and power reduction code cleared from the computer. I took the truck to Buzz Chew Service Center where Dan Kropp provided excellent customer service. Thankfully, the cost and return time was much less than I expected. They seem to have a well organized and knowledgeable team. More

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Great dealership I bought a Cadillac from Buzz Chew 3 years ago. It was time to trade in my purchase and knew that I would buy again from them again. Joe Tedesco is a I bought a Cadillac from Buzz Chew 3 years ago. It was time to trade in my purchase and knew that I would buy again from them again. Joe Tedesco is a wonderful salesman. He really wants the client to be happy. The service department is awesome. I love the fact that they will drop m off at work not to mention the superb work they do. Overall this is the best dealership I have ever used in my life. Only BMW in Huntington came close. Would recommend this dealership to anyone interested in buying a new car. More

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Pleasurable experience We purchased our second vehicle from your dealership and couldn’t be any happier with the vehicles as well as the service. It is a pleasure to do busi We purchased our second vehicle from your dealership and couldn’t be any happier with the vehicles as well as the service. It is a pleasure to do business with you. Bob White is very informative and pleasant and would recommend him to anyone More

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Oil change and seat service Dan is a great service writer who completely understands the customer and what they need from a dealers service department. The work was done on time Dan is a great service writer who completely understands the customer and what they need from a dealers service department. The work was done on time and on budget. More

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Buzz Chew - Chevy Silverado Just purchased my second Silverado from Buzz Chew Chevrolet and couldn’t be happier with how Chris Lengsfeld and the whole staff took care of everythi Just purchased my second Silverado from Buzz Chew Chevrolet and couldn’t be happier with how Chris Lengsfeld and the whole staff took care of everything for me!! No hidden or surprise fees, picked it up exactly when Chris said it would be ready, and they handled everything with courtesy, professionalism, and integrity. I am more than happy to continue recommending Buzz Chew Chevrolet to my family and friends!! More

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Regular service and inspection Everyone is always so helpful. All the years I have been having my cars serviced at Buzz Chews have been same. Excellent services. Thank you. Everyone is always so helpful. All the years I have been having my cars serviced at Buzz Chews have been same. Excellent services. Thank you. More

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Personalized Customer Service This is the third car I have leased through Buzz Chew. Chris Lengsfeld has been a consummate professional every step of the way with each car. Most re This is the third car I have leased through Buzz Chew. Chris Lengsfeld has been a consummate professional every step of the way with each car. Most recently we leased an XT5 and thought the design had a bit too much "bling" with chrome. He arranged to have a black grill put on the front of the car which has given it a sporty look. His knowledge of Cadillac and the history of the cars is impressive. On top of everything else, Chris is a genuinely nice person. Tony showed me how the new car operates and was very patient and professional as well. In the past when I have come in for service on my vehicles, Chris Pontillo and Dan Kropp have been helpful and friendly. I met Buzz Chew a few times and he seemed like a really customer oriented dealer. Prior to leasing with Buzz Chew, I leased a different brand of car through another dealer. After working with Buzz Chew, I don't think I would go anywhere else. I do hope that Cadillac continues to offer good terms to its customers so that they can remain with professional, friendly neighborhood car dealerships like Buzz Chew. More

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