Dan Maher | Page 3

This is the BEST Dealership and staff in Gainesville. Dan and Mark were Great and made the car buying experience pleasant Dan and Mark were Great and made the car buying experience pleasant More

by Phil Verified Customer Verified Customer

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I always receive great service from Gatorland Toyota. Jon has always taken great care of my vehicles. Five star service! Jon has always taken great care of my vehicles. Five star service! More

by Happy Highlander owner Verified Customer Verified Customer

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There were several instances where business ethics were violated. Front line people mostly OK, but manager and financial person were not. (1) The cost estimate presented in paper form in person was $2,500 violated. Front line people mostly OK, but manager and financial person were not. (1) The cost estimate presented in paper form in person was $2,500 higher than that on the car's window sticker and the cost specified for this specific vehicle on the dealership web page. (2) At one point in the negotiation a second paper form was presented where the bottom-most line reflected an agreed-upon value, but the next line above reflected a $2,000 down payment by the buyer, meaning that the actual car cost was still $2,000 than the agreed-upon value. This manner of presentation clearly was meant to confuse the buyer into believing that the agreed-upon value was met. (3) In the financial agreement portion, among a couple dozen of forms there was presented a page with six extended-warranty options. But the vehicle already has a 3-year warranty from Toyota and the default of using this without any additional coverage was not presented as an option to the buyer. Moreover, the costs of each extended option was not given as the actual monetary value, but instead as the monthly payment on top of the loan that would be in place with the warranty option in place. This manner of presentation was clearly meant to obscure the real cost incurred with each option. By my estimates, the first warranty option would have incurred a cost to the buyer of approximately $10,000. (4) Somehow the entire process still took 4 hours even though we came in knowing the exact vehicle we were looking to buy (there was only 1 of that time on the lot), we had all the necessary paperwork on hand, our high credit rating made everything easy, etc. It almost seemed that the process was intentionally delayed so as to tire the buyer into being not-very-attentive to the financial slips-of-hand that were described above. The dealership area was clean. The new car was clean. The front-line salesperson was helpful and friendly. The financial person was very competent and efficient. The web page is very good, apart from the difference is vehicle cost provided via the web site and that in-person. More

by walter19 Verified Customer Verified Customer

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Dabari and Dan were both professional and courteous through the whole purchase process. They kept us updated until our vehicle arrived and answered all our questions. through the whole purchase process. They kept us updated until our vehicle arrived and answered all our questions. More

by Debbie Verified Customer Verified Customer

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I bought a Corolla Cross and had to wait a couple of months to actually get the car. Dan Maher kept me updated the whole time and couldn't have been more accommodating throughout the process. Mark Derri months to actually get the car. Dan Maher kept me updated the whole time and couldn't have been more accommodating throughout the process. Mark Derrico in Finance was a perfect partner for Dan and very organized and efficient. I appreciated Dan taking the time to show me every feature on the car and answering all of my questions. Karen R More

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Excellent dealership, well organized and very efficient. Dan Maher from sales was especially helpful with our purchase. As an out of state buyer, Dan went over and above in meeting our needs and made the Dan Maher from sales was especially helpful with our purchase. As an out of state buyer, Dan went over and above in meeting our needs and made the process an enjoyable one. We could not be more please with the whole buying process at this dealership. No BS of any type. Also of note, Dan emphasized that his obligation to any needs or questions we may have do not end with sale but extend beyond. We actually contacted Dan with question days after the sale and he could not have been more helpful. Thanks! More

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Gatorland is the best dealership. This is our fourth vehicle from them and everyone has been a pleasant experience. Maya went above and beyond during this purchase. Thank you!!! This is our fourth vehicle from them and everyone has been a pleasant experience. Maya went above and beyond during this purchase. Thank you!!! More

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Ryan Kearney was a great person to work with. We really appreciated all his help. We really appreciated all his help. More

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Always clean & employees are very courteous. Any questions are always answered & any issues are taken care off. Any questions are always answered & any issues are taken care off. More

by SWAMPRAT1953 Verified Customer Verified Customer

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