"The 2 different times I have had service done with Mike..."
The 2 different times I have had service done with Mike Shaw Subaru, has been very enjoyable! The service department was very professional and the work done to my car was very well done! Thank you Mike Shaw Subaru!!
"Called the dealership about a taillight that is in the..."
Called the dealership about a taillight that is in the hatch and instead of saying you need needle nose pliers to remove a tricky bulb that cost six dollars.They wanted to open a service to charge me diagnosis. I took my car to O' Reilly's that was nice enough to try and then a repair shop to remove will needle nose pliers and a simple twist. Not the first bad experience they NEVER call you back. They are always two to three weeks behind. They charged me for diagnosis on my check engine light and I get that but charged me labor an half hour for tightening down a an O2 sensor because" the mechanic had to get paid" their words. No parts or nothing but to tighten it down. I have no clue how they rated this high. Must be family members writing reviews.