Dealership Experience
12 yrs, 10 mos
541 Reviews
Write a Review541 Reviews of Dan Pope
September 15, 2019
general maintenance visit Dan Pope is a great service advisor and always gives me a thorough review of my maintenance visits. Always has service recommendations that make me fe Dan Pope is a great service advisor and always gives me a thorough review of my maintenance visits. Always has service recommendations that make me feel like the maint team is looking out for my best interests in my Tundra. Lee More
September 11, 2019
Great people and service First rate service and very professional personnel. I have been a customer at St. Cloud Toyota for at Least ten years and always been impression w First rate service and very professional personnel. I have been a customer at St. Cloud Toyota for at Least ten years and always been impression with them. More
September 11, 2019
Awesome I love coming to St Cloud Toyota to get my car serviced even though I live in Plymouth, I will make the drice. There's no waiting time and everyone is I love coming to St Cloud Toyota to get my car serviced even though I live in Plymouth, I will make the drice. There's no waiting time and everyone is so friendly. More
September 05, 2019
Always a good experience Kristen did an excellent job of checking me in and out on two occasions on 9-4-19 as I had oil changes done on two vehicles, she is an asset to your d Kristen did an excellent job of checking me in and out on two occasions on 9-4-19 as I had oil changes done on two vehicles, she is an asset to your dealership. I like the fact that you folks are running the vehicles through a car wash whenever weather is permitting as I have always felt that was one of the better ways to ensure customer satisfaction. As a young adult I worked in a service center while going to school. Back then an oil change consisted of a quick car wash, vacuum the floor of the vehicles and clean the windows inside and out and it definitely ensured the customers repeat business. (just a story added) I did however notice after my wife left with the car that I did have oil drips on my garage floor which I cleaned up. I know this can happen but it does bug me and I will continue to monitor to make sure it doesn't continue which would prompt me to bring the Highlander back. I wanted this oil change prior to a road trip to Branson so just insuring there are no issues. My overall satisfaction with Toyota and this dealership has been very high since my first Toyota purchase in 1980. Stan Pedersen More
Other Employees Tagged: Ben Becker , Lori Heinz, Kristen Murray, Jeff Pagel
September 04, 2019
Great service. The gentleman helping me was very helpful and pleasant to work with, especially since I did not schedule an appointment. Fast and efficient with helpf The gentleman helping me was very helpful and pleasant to work with, especially since I did not schedule an appointment. Fast and efficient with helpful information. More
August 31, 2019
Oil filter change and tire rotation Ben got me in and got the work done in great time they always have the courtesy shuttle with great people. So it’s always a great experience ! Defin Ben got me in and got the work done in great time they always have the courtesy shuttle with great people. So it’s always a great experience ! Definitely a 5 ???????????? More
Other Employees Tagged: Ben Becker , Kristen Murray
August 28, 2019
25,000 tune up.. My scheduled tune up for my truck was done on schedule and was completed in 45 .minutes. Dan Pope reviewed the results with me. Everything was fine. My scheduled tune up for my truck was done on schedule and was completed in 45 .minutes. Dan Pope reviewed the results with me. Everything was fine. More
August 25, 2019
Great interval service Took my 2010 Prius in for interval service and tire rotation. Very happy with time and got a bonus because I had purchased my tires from St Cloud Toyo Took my 2010 Prius in for interval service and tire rotation. Very happy with time and got a bonus because I had purchased my tires from St Cloud Toyota they did not charge me for the rotation. Thanks. More
August 23, 2019
Efficient service drop off Quick and efficient drop off of my Camry for oil change and tire rotation, courteous shuttle driver. They completed the work quickly and picked the Quick and efficient drop off of my Camry for oil change and tire rotation, courteous shuttle driver. They completed the work quickly and picked the vehicle up before noon. The advisor explained a few thing, and I was off. Pleasant experience. More
Other Employees Tagged: Shuttle driver, service assistant
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