Dan Pope | Page 49

Transmission check I had them check out my transmission since its my first Toyota. I had a great experience and they were very helpful. I would go there again in a heart I had them check out my transmission since its my first Toyota. I had a great experience and they were very helpful. I would go there again in a heartbeat More

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20,000 mile service update Great service in a very timely manner. All staff was friendly and helpful.!! I was happy that they even washed my car so thank you for that. Great service in a very timely manner. All staff was friendly and helpful.!! I was happy that they even washed my car so thank you for that. More

by jmanetas Verified Customer Verified Customer

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Efficient, worth my time Great, efficient staff that are good at communicating. Dan Pope assured me the my wheel-pulling should get better after a tire rotation and that if i Great, efficient staff that are good at communicating. Dan Pope assured me the my wheel-pulling should get better after a tire rotation and that if it isn’t better, that I should call immediately and have it looked at. That gave me relief that things will be fine More

by JANDSREVOIR Verified Customer Verified Customer

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Quick and Efficient I was very pleased that I was able to get my vehicle serviced so quickly to my satisfaction. My windshield wiper broke while I was driving and I just I was very pleased that I was able to get my vehicle serviced so quickly to my satisfaction. My windshield wiper broke while I was driving and I just drove right to Toyota and Dan put a new one on for me. I was impressed that he was able to do it himself without having to get a technician to do it. More

by saundraol Verified Customer Verified Customer

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Expensive wheel bearing repair I recently bought tires at a retailer not the dealer, and asked them about a noise in the left front. They mounted the tires, diagnosed the bad wheel I recently bought tires at a retailer not the dealer, and asked them about a noise in the left front. They mounted the tires, diagnosed the bad wheel bearing, and estimated $475 to do the repair. Being loyal to and trusting St. Cloud Toyota's work, I brought the 2005 Prius to them. I was ready to pay the $100 (?) diagnosis fee, but I was a bit surprised to learn that their estimate for the work was over $820. Having invested the diagnosis fee, I authorized the work. That price difference will cause me to rethink whether I bring the 2005 or the 2006 Prius back for expensive repairs. I have no issues with service, workmanship, or personnel. The "book price" for toyota repairs seems a bit steep, especially for my older vehicles. More

by HappyPriusDriver Verified Customer Verified Customer

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Pleased with Service Dan was very polite and helpful and I received the service that I expected. I also enjoy the rides with Tom the driver we have good conversations. I a Dan was very polite and helpful and I received the service that I expected. I also enjoy the rides with Tom the driver we have good conversations. I am usually pleased with the service and have had very minimal times when things did not go quite like they should have. All-in-all I will continue to utilize the service at St Cloud Toyota. More

by saundraol Verified Customer Verified Customer

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Check engine light The check engine light came on in my 2016 RAV4. Technically I was over the manufacturer warranty for miles. The service team checked over my vehicle a The check engine light came on in my 2016 RAV4. Technically I was over the manufacturer warranty for miles. The service team checked over my vehicle and provided me with reassurance and peace of mind that everything was ok for no charge. More

by DEBROSENKRANS Verified Customer Verified Customer

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helpful, friendly, professional, efficient, polite, patient Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2019 Toyota Highlander LE Mr. Jeff Pagel is very hel Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2019 Toyota Highlander LE Mr. Jeff Pagel is very helpful, friendly, professional, efficient, polite, patient! I bought many news cars and Jeff Pagel one of best salesman from my experience. He went above and beyond to make sure I was satisfied with my purchase and reviewed every feature of my new vehicle with me. Sales Manager Mick Henkemeyer, Finance Mitch Evens , Service Advisor Dan Pope and Service Manager Ben Becker been as always very helpful and nice as well. I would definitely recommend St Cloud Toyota to anyone who is looking to buy quality automobile at very good price and have great experience. More

by Isaac Verified Customer Verified Customer

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Awesome Service I have very pleased with the great service I get on my Highlander. They are prompt and very detailed in checking over everything when I come in for I have very pleased with the great service I get on my Highlander. They are prompt and very detailed in checking over everything when I come in for my oil changes and tire rotations. They also schedule to accomodate my needs. I only have praise for this dealership. Yesterday I came in early and Tyler got my car in quickly so I could get to work on time. They value their customers!!!! More

by AUDREYOLM Verified Customer Verified Customer

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World class service, Awesome dealership, very polite, on time courteous, and everyone knows their job, It is the most impressive dealership I’ve done business with in 67 y Awesome dealership, very polite, on time courteous, and everyone knows their job, It is the most impressive dealership I’ve done business with in 67 years! More

by Woods Verified Customer Verified Customer

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