Dealership Experience
12 yrs, 10 mos
541 Reviews
Write a Review541 Reviews of Dan Pope
February 24, 2019
helpful, friendly, professional, efficient, polite, patient Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2019 Toyota Highlander LE Mr. Jeff Pagel is very hel Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2019 Toyota Highlander LE Mr. Jeff Pagel is very helpful, friendly, professional, efficient, polite, patient! I bought many news cars and Jeff Pagel one of best salesman from my experience. He went above and beyond to make sure I was satisfied with my purchase and reviewed every feature of my new vehicle with me. Sales Manager Mick Henkemeyer, Finance Mitch Evens , Service Advisor Dan Pope and Service Manager Ben Becker been as always very helpful and nice as well. I would definitely recommend St Cloud Toyota to anyone who is looking to buy quality automobile at very good price and have great experience. More
Other Employees Tagged: Mitch Evens, Ben Becker , Mick Henkemeyer, Jeff Pagel
February 21, 2019
Awesome Service I have very pleased with the great service I get on my Highlander. They are prompt and very detailed in checking over everything when I come in for I have very pleased with the great service I get on my Highlander. They are prompt and very detailed in checking over everything when I come in for my oil changes and tire rotations. They also schedule to accomodate my needs. I only have praise for this dealership. Yesterday I came in early and Tyler got my car in quickly so I could get to work on time. They value their customers!!!! More
Other Employees Tagged: Tyler Hommerding, Ethan Kleinschmidt
February 20, 2019
World class service, Awesome dealership, very polite, on time courteous, and everyone knows their job, It is the most impressive dealership I’ve done business with in 67 y Awesome dealership, very polite, on time courteous, and everyone knows their job, It is the most impressive dealership I’ve done business with in 67 years! More
Other Employees Tagged: Rick Knettel, Ben Becker , Travis Feldewerd
February 15, 2019
Excellent Top notch professional service as always. On schedule and as always friendly. The Service Department is why I would buy another vehicle from this deal Top notch professional service as always. On schedule and as always friendly. The Service Department is why I would buy another vehicle from this dealership. More
February 14, 2019
Tire rotation and oil change Quick, fair price, and helpful. Made the process easy and helped walk me through what I needed to do, and was very upfront about the services. Quick, fair price, and helpful. Made the process easy and helped walk me through what I needed to do, and was very upfront about the services. More
February 13, 2019
general maintence; Oil change and tire rotation Scheduled over phone was easy. Complete job on service. Good follow up after service. Good advice what to expect in the future. I would like to enc Scheduled over phone was easy. Complete job on service. Good follow up after service. Good advice what to expect in the future. I would like to encounter better customer service when calling into dealership and service center. Put on hold to long and sometimes lost my phone connections. More
February 08, 2019
Oil Change + Made an appointment for a simple oil change. when i arrived i was treated to a free tire rotation, too. Plus, there was a softwear update due on our P Made an appointment for a simple oil change. when i arrived i was treated to a free tire rotation, too. Plus, there was a softwear update due on our Prius that i was unaware of. Technician/Mechanic Keith grabbed my car and off it went. Done and done. Afterwards my service writer, Don went over all the details, fluids, tire wear, breaks... Great check up and baseline going forward. More
Other Employees Tagged: Keith
February 06, 2019
Outstanding Service St. Cloud Toyota makes servicing your vehicle easy. The online capabilities or the traditional means of Calling. The service team is excellent to St. Cloud Toyota makes servicing your vehicle easy. The online capabilities or the traditional means of Calling. The service team is excellent to work with and they make you feel right at home. They keep you informed about your vehicle during the process. The facility and lobby is warm and inviting and I appreciate the coffee. The only thing I could add is I miss the popcorn machine that they use to have a very long time ago. More
Other Employees Tagged: Trent Braun, Lori Heinz, Tyler Hommerding, Tara LeBrun, Kristen Murray
February 01, 2019
Just an average service center. They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steerin They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steering hose, heater fan knob and they said a tire was low so they re-sealed it, not sure what tire they did, but both tires on the passanger side go flat in two days. Didn't do that before. More
February 01, 2019
Service The sales people and service department are top notch. I recently brought in my car in for a routine service and a simple oil change. The service has The sales people and service department are top notch. I recently brought in my car in for a routine service and a simple oil change. The service has always been superb which is why I will continue to bring my Toyota there. More
Other Employees Tagged: Rob Brink, Ben Becker , Lori Heinz

