Dealership Experience
10 yrs, 4 mos
524 Reviews
Write a Review524 Reviews of Dan Pope
November 16, 2018
Routine service oil change and tire rotation Dan was very courteous and professional. He explained and gave me feedback on everything done. Timing on when the service would be completed was rig Dan was very courteous and professional. He explained and gave me feedback on everything done. Timing on when the service would be completed was right on. More
November 13, 2018
40,000 Mile Service 2018 RAV4 Great Service Department within a great dealership!! Dan the service rep was very polite and when my RAV4 was ready he explained in detail the item Great Service Department within a great dealership!! Dan the service rep was very polite and when my RAV4 was ready he explained in detail the items serviced on my car. Daniel is a great asset to this dealership. More
November 12, 2018
SERVICE Excellent service department. Fast, friendly and reliable. They found the problem and had my car ready to go in one day. Service department does gr Excellent service department. Fast, friendly and reliable. They found the problem and had my car ready to go in one day. Service department does great job. More
November 12, 2018
Synthetic oil change & tire rotation It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. More
Other Employees Tagged: Kristen Murray
November 12, 2018
Poor design and timeliness of the service department The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. More
Other Employees Tagged: Lori Heinz , Trent Braun, Tyler Hommerding, Kristen Murray
November 09, 2018
Bolt in Tire I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. More
November 04, 2018
Very helpful staff with knowledge of vehicles worked on. I brought my 2008 Toyota Rav4 in for an oil change and new tires. I had called a week ahead to schedule this service as well as get info on tires. I I brought my 2008 Toyota Rav4 in for an oil change and new tires. I had called a week ahead to schedule this service as well as get info on tires. I was looking for prices and performance ratings and input from dealer. After a nice conversation, they were able to help me with a tire choice. I brought the car in and was immediately helped and given info on wait time. So far, I have been very happy with the tires and the service provided. More
Other Employees Tagged: Trent Braun
November 04, 2018
new car Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2018 Toyota Camry LE, professionalism shown towards me w Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2018 Toyota Camry LE, professionalism shown towards me was greatly appreciate. Jeff Pagel the salesman was very helpful & polite, patient! I bought many news cars and Jeff Pagel one of best salesman from my experience. He went above and beyond to make sure i was satisfied and reviewed every feature of my purchase with me. Sales Manager Mick Henkemeyer, Finance Director Marc Alsdurf, Service Advisor Dan Pope and Service Manager Ben Becker been as always very helpful and nice as well. I would definitely recommend St Cloud Toyota to my friends & Family. More
Other Employees Tagged: Ben Becker , Marc Alsdurf, Mick Henkemeyer, Jeff Pagel
November 02, 2018
Service Excellent service, friendly, prompt, helpful. Truly a good experience! Commented to others later that day what a good experience I had!! Keep it up, Excellent service, friendly, prompt, helpful. Truly a good experience! Commented to others later that day what a good experience I had!! Keep it up, the great service did not go unnoticed. More
Other Employees Tagged: Ismail Abukar, Trent Braun, I’m sorry I
November 02, 2018
Bought a Highlander Very pleasant experience overall. Staff friendly, efficient and helpful. I have had service exclusively through this dealership for over 15 years. I r Very pleasant experience overall. Staff friendly, efficient and helpful. I have had service exclusively through this dealership for over 15 years. I recently purchased a Highlander and brought it in for side moldings. More
Other Employees Tagged: Rob Brink, Lori Heinz , Tyler Hommerding, Tom the shuttle driver.