Dealership Experience
12 yrs, 10 mos
541 Reviews
Write a Review541 Reviews of Dan Pope
December 21, 2018
They fixed it! The service person I met with (Dan) was very professional, friendly and thorough. He worked with the mechanic to help diagnose a very difficult to fi The service person I met with (Dan) was very professional, friendly and thorough. He worked with the mechanic to help diagnose a very difficult to find problem. They fixed it and Dan followed-up with me later to make sure the problem had been resolved. Who could ask for anything more? They definitely have my repeat business. More
December 18, 2018
Excellent Showed up just after 8am without an appt. Problem was taken care of immediately. Was in and out in less than one hour! Super service! Showed up just after 8am without an appt. Problem was taken care of immediately. Was in and out in less than one hour! Super service! More
December 18, 2018
Best interest The Service Staff at St. Cloud Toyota has the customer's best interest in mind. I trust their recommendations and am pleased with their service! Ben The Service Staff at St. Cloud Toyota has the customer's best interest in mind. I trust their recommendations and am pleased with their service! Ben Becker is great with remembering people's names. Kristen Murray explains everything thoroughly, and is willing to go the extra mile when questions are asked. More
Other Employees Tagged: Kristen Murray
December 18, 2018
Great service The service team at St. Cloud Toyota is always a pleasure to work with - very efficient and definitely customer service focused. I recommend them for The service team at St. Cloud Toyota is always a pleasure to work with - very efficient and definitely customer service focused. I recommend them for your service. More
December 16, 2018
Real easy to deal with this service dept It's always easy to work with the service dept be that with routing maintenance or other needed work. Really like the shuttle service and hospitality It's always easy to work with the service dept be that with routing maintenance or other needed work. Really like the shuttle service and hospitality of the staff. More
Other Employees Tagged: Lori Heinz
December 12, 2018
10,000 mile check. Repair to some chipped paint/ The Service Dept at St. Cloud Toyota has and is always the bet! They would tirelessly to ensure customers are happy with their service. The service The Service Dept at St. Cloud Toyota has and is always the bet! They would tirelessly to ensure customers are happy with their service. The service department is actually why we purchased our new Highlander Hybrid. More
Other Employees Tagged: Trent Braun
December 09, 2018
40,000 K miles Toyota Care Great dealership, comfortable waiting lounge, (finally got rid of CNN on the TV), good coffee. My only negative comment is the fact the technician fo Great dealership, comfortable waiting lounge, (finally got rid of CNN on the TV), good coffee. My only negative comment is the fact the technician forgot to reset MAINTENANCE REQUIRED SOON. I called service when I got home and I spoke to TRENT. Brought my vehicle back to dealership Saturday morning and Dan Pope reset the button. He was apologetic. When I brought my car in for my 5K mile maintenance, the technician forget to close the hood completely. Maybe the technicians need more thorough training. More
Other Employees Tagged: Daniel Faber
December 01, 2018
Excellent as always We have never met a person working at Toyota that we didn’t like. We have bought new and used vehicles and recommended the brand and place to others. We have never met a person working at Toyota that we didn’t like. We have bought new and used vehicles and recommended the brand and place to others. More
November 30, 2018
routine checkup Went in for recall and 10000 mile checkup. I was taken care of right away and showed where the coffe was. Finished in less time than they said. Very p Went in for recall and 10000 mile checkup. I was taken care of right away and showed where the coffe was. Finished in less time than they said. Very pleased More
Other Employees Tagged: Rob Brink
November 30, 2018
Great service St Cloud Toyota provides fast, reliable service at a reasonable price. The service department is part of the reason I gave driven a Toyota for the 12 St Cloud Toyota provides fast, reliable service at a reasonable price. The service department is part of the reason I gave driven a Toyota for the 12 years. More

