Dan Pope | Page 53

Routine Service Staff service scheduler Kristen was pleasant and accommodating to my schedule needs and providing option of dropping my Vehicle off and have courtesy Staff service scheduler Kristen was pleasant and accommodating to my schedule needs and providing option of dropping my Vehicle off and have courtesy driver take me to work. Dropped off Vehicle as noted in the capable hands of Dan who had a courtesy driver take me to my destination safely and timely. My services (oil change and tire rotation and inspection) completed. Had return ride picked up Vehicle. A few hours later had my tire sensor light come on and came back and had Tyler take care of it right ways while I waited in your comfortable waiting area with a fresh cup of coffee made by one of your salesman. Thanks keep up the good work! Please make sure you give a kudos to your staff as it is always nice to hear that the hard work does get noticed. Regards, More

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I was happy service work was done great Service was great done well an fast can ok I would telll my every one tad would asked. Where to buy a car or get set vice Service was great done well an fast can ok I would telll my every one tad would asked. Where to buy a car or get set vice More

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Service You did not wash my Lexus! If me and my buddies worked at a car place when I was young no nice car would be picked up dirty. We would have hand washed You did not wash my Lexus! If me and my buddies worked at a car place when I was young no nice car would be picked up dirty. We would have hand washed it. More

by SERICKSON8468 Verified Customer Verified Customer

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Tires rubbing on mud guards. NEW 2019 vehicle in due to tires rubbing. Size of tires were chosen by them. Mud guards were cut without first consulting us for input. NEW 2019 vehicle in due to tires rubbing. Size of tires were chosen by them. Mud guards were cut without first consulting us for input. More

by SLOCOMB36 Verified Customer Verified Customer

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Routine service oil change and tire rotation Dan was very courteous and professional. He explained and gave me feedback on everything done. Timing on when the service would be completed was rig Dan was very courteous and professional. He explained and gave me feedback on everything done. Timing on when the service would be completed was right on. More

by toeni219 Verified Customer Verified Customer

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40,000 Mile Service 2018 RAV4 Great Service Department within a great dealership!! Dan the service rep was very polite and when my RAV4 was ready he explained in detail the item Great Service Department within a great dealership!! Dan the service rep was very polite and when my RAV4 was ready he explained in detail the items serviced on my car. Daniel is a great asset to this dealership. More

by Reed J. Verified Customer Verified Customer

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SERVICE Excellent service department. Fast, friendly and reliable. They found the problem and had my car ready to go in one day. Service department does gr Excellent service department. Fast, friendly and reliable. They found the problem and had my car ready to go in one day. Service department does great job. More

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Poor design and timeliness of the service department The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. More

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Synthetic oil change & tire rotation It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. More

by HappyPriusDriver Verified Customer Verified Customer

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Bolt in Tire I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. More

by CABRETTINGEN Verified Customer Verified Customer

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