Dan Pope | Page 54

Poor design and timeliness of the service department The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. More

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Synthetic oil change & tire rotation It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. More

by HappyPriusDriver Verified Customer Verified Customer

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Bolt in Tire I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. More

by CABRETTINGEN Verified Customer Verified Customer

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Very helpful staff with knowledge of vehicles worked on. I brought my 2008 Toyota Rav4 in for an oil change and new tires. I had called a week ahead to schedule this service as well as get info on tires. I I brought my 2008 Toyota Rav4 in for an oil change and new tires. I had called a week ahead to schedule this service as well as get info on tires. I was looking for prices and performance ratings and input from dealer. After a nice conversation, they were able to help me with a tire choice. I brought the car in and was immediately helped and given info on wait time. So far, I have been very happy with the tires and the service provided. More

by chiefdaveo Verified Customer Verified Customer

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new car Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2018 Toyota Camry LE, professionalism shown towards me w Previously bought few cars from St Cloud Toyota always great experience, recently purchased a 2018 Toyota Camry LE, professionalism shown towards me was greatly appreciate. Jeff Pagel the salesman was very helpful & polite, patient! I bought many news cars and Jeff Pagel one of best salesman from my experience. He went above and beyond to make sure i was satisfied and reviewed every feature of my purchase with me. Sales Manager Mick Henkemeyer, Finance Director Marc Alsdurf, Service Advisor Dan Pope and Service Manager Ben Becker been as always very helpful and nice as well. I would definitely recommend St Cloud Toyota to my friends & Family. More

by Isaac Verified Customer Verified Customer

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Bought a Highlander Very pleasant experience overall. Staff friendly, efficient and helpful. I have had service exclusively through this dealership for over 15 years. I r Very pleasant experience overall. Staff friendly, efficient and helpful. I have had service exclusively through this dealership for over 15 years. I recently purchased a Highlander and brought it in for side moldings. More

by MICHELLELUNDORFF Verified Customer Verified Customer

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Service Excellent service, friendly, prompt, helpful. Truly a good experience! Commented to others later that day what a good experience I had!! Keep it up, Excellent service, friendly, prompt, helpful. Truly a good experience! Commented to others later that day what a good experience I had!! Keep it up, the great service did not go unnoticed. More

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new tires An estimated 1 1/2 hour appointment for new tires turned into nearly 3 hours when it was determined that alignment needed to be adjusted. I appreciat An estimated 1 1/2 hour appointment for new tires turned into nearly 3 hours when it was determined that alignment needed to be adjusted. I appreciate the good work, but I would also appreciate in the future to be updated to status, especially if there is delay and I am waiting. More

by gastrandemo Verified Customer Verified Customer

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Professional and thorough We bought our 2014 Prius new at this dealership and have had it regularly serviced there. Their work has always been very professional and thorough. We bought our 2014 Prius new at this dealership and have had it regularly serviced there. Their work has always been very professional and thorough. They also have very competitive pricing on oil changes and tire packages. This was surprising to me as my past experience with dealerships is that they are far more expensive than places like Tires Plus. More

by pablon2 Verified Customer Verified Customer

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Always great! I've never been disappointed in the sales staff (Rick) or the service department! I highly recommend to anyone, whether you've purchased from there or I've never been disappointed in the sales staff (Rick) or the service department! I highly recommend to anyone, whether you've purchased from there or not! More

by Kim S Verified Customer Verified Customer

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