Dealership Experience
12 yrs, 10 mos
541 Reviews
Write a Review541 Reviews of Dan Pope
September 01, 2022
Always great service. Have not been disappointed yet. They are very good at what they do and make sure you know about the condition of your car. No extras if not absolutel Have not been disappointed yet. They are very good at what they do and make sure you know about the condition of your car. No extras if not absolutely needed. More
Other Employees Tagged: Marvin Graham
August 18, 2022
Have always been happy with St. Cloud Toyota and their service people. Lori/Dan were always great to work with. This is the first time I have dealt with Rob and very good also. Cloud Toyota and their service people. Lori/Dan were always great to work with. This is the first time I have dealt with Rob and very good also. More
Other Employees Tagged: Rob Gable , Lori Heinz
July 21, 2022
Second visit for the same issue. Appointment at 9am. No communication all day so I called them 4pm. Rep stated the car was done and there was no charge. Parts installed from service Appointment at 9am. No communication all day so I called them 4pm. Rep stated the car was done and there was no charge. Parts installed from service a month prior had failed and were replaced. No apology for inconvenience or the previous failed repair. Also, the Service order stated I “declined” a rear wiper replacement. Since no one called me, I was never actually offered this service making the entry inaccurate. Satisfied with the repair but very disappointing customer experience. A 30 second voice message explaining the situation would have turned this from a 2 star to a 5 star. More

