Dan Provenzola | Page 2

It was a very great experience and everyone who takes care of me real well salesperson was really great care of me real well salesperson was really great More

Report | Print

Great experience, friendly and professional salesmen. Efficient service, excellent buy out experience when purchasing a 2018 lease. Efficient service, excellent buy out experience when purchasing a 2018 lease. More

Report | Print

Vera and Dan were amazing! The easier quickest service I have ever gotten at a dealership . Very personable. Great customer service. Made sure I was well taken care of! Thank you so much! have ever gotten at a dealership . Very personable. Great customer service. Made sure I was well taken care of! Thank you so much! More

Report | Print

If your looking for a new car ProV at Feldman Chevrolet is the man to see!! He helps with all your needs and works with your needs. is the man to see!! He helps with all your needs and works with your needs. More

Report | Print

Dan Provenzola was my excellent salesperson. He went above and beyond in locating and meeting my needs for my family. Dan has been helping me since I found their dealership a few years ago. My satisfact above and beyond in locating and meeting my needs for my family. Dan has been helping me since I found their dealership a few years ago. My satisfaction will allow Dan to provide me with a new vehicle every 2 years going forward. Thanks again Dan for the fantastic experience time and time again. More

Report | Print

I just got into a Terrain or as Dan says. “ But it’s a Denali. Dan was great in assisting in my situation along with Ethan. I’ll see you in a few years, Dan! Denali. Dan was great in assisting in my situation along with Ethan. I’ll see you in a few years, Dan! More

Report | Print

Dan Provenzola is a great help to me and my family every time I need a new car he is there for us. Dealership is always clean and workers very welcoming. Feldman Chevrolet is my Dealer forever. Thank You! time I need a new car he is there for us. Dealership is always clean and workers very welcoming. Feldman Chevrolet is my Dealer forever. Thank You! More

Report | Print

I have worked with Dan Provenzola on my last 3 vehicle purchases. Dan is easy to work with and makes the whole experience fun and exciting. Dan worked with me within my budget and got me the best deal eve purchases. Dan is easy to work with and makes the whole experience fun and exciting. Dan worked with me within my budget and got me the best deal every time. Dan cares about his customers. I would highly recommend Dan and Feldman Chevrolet. More

Report | Print

I went to sell my vehicle that I purchased from them a year. The same Salesman and all. I paid cash no financing involved. The Salesman and his assistant BS me for about 2 hours. Tried to sale me somethin year. The same Salesman and all. I paid cash no financing involved. The Salesman and his assistant BS me for about 2 hours. Tried to sale me something I had not requested and lowballed me for my less than year 2020 Chevy Trax. It also took another 30 minutes to get my vehicle back from them because I guess they thought I was poor and stupid and would accept their low ball offer. Upon examining my vehicle the next day leaving my home I noticed they had put something sticky on my vehicle. (their dealership ID) and then removed it damaging my car. It was days later when I noticed because this was not my only vehicle. I knew I probably couldn't make a case. My vehicle by the way had about 1100 miles at the time. Pristine and outstanding condition. I would never recommend and I will never return. They followed up with calls and text messages but not to me but to other customers that had left angry. What a mess! Go anywhere else! More

Report | Print

39 minutes agoOne of my worst buying experiences, ever! 39 minutes ago One of my worst buying experiences, ever! The only reason I gave them a 2 star rating is that a few years ago I needed service work 39 minutes ago One of my worst buying experiences, ever! The only reason I gave them a 2 star rating is that a few years ago I needed service work done on my vehicle, and the service department was excellent. New car sales...awful!! I called to schedule a test drive of a vehicle and told them the options I was looking for. Drove the vehicle, liked it and was also interested in seeing it in a different color. The salesman told me it was not available with my options in this color. I did decide to make a purchase and when I returned , I felt like he rushed me to sign and pass me off to the finance manager. At this point, I still did not know what the vehicle was equipped with. I didn't get that info until after I finished with the finance manager. My salesman never offered to go over the vehicle details or how to use them. He passed me off to his assistant to pair my phone, and that was it. I began to wonder if his disinterest in helping me was due to the fact that I am a senior citizen (female) and did not bring a male with me for the purchase. My last two vehicles were leases, so you sign, drive and know exactly what you are getting. Prior to those leases, my husband was with me for car purchases. Incidentally one of the safety features I thought was included, was not. I had a temporary tag, which expired on 9/15, so I called him that day to see if my plates were in. His first words to me were, "Thank you for the survey", and I responded, "you are welcome". He then rudely said, "that was sarcasm. I got a zero from your survey". I expressed that I was unable to give him all tens since my experience with him did not warrant it. He then said, "Well you should have then not completed the survey", put me on hold, came back to say the plates were not in and hung up. I did realize after the fact that one of the safety features I requested was not on this vehicle. On 9/22 I still had not heard about my plates, and called to check. Salesman put me on hold for 19 minutes, came back and said plates not in. I asked for a new temporary, and was told to come to service desk and it would be there. When I got there, he handed me the temporary tag without offering to put it on. When I got home and realized this temporary plate was date-stamped received 9/11 Feldman Chevrolet, so it was obvious the plate was already there on 9/15. By now, I felt it necessary to reach out to someone above him to discuss his lack of respect to me a customer. I called Feldman on 9/23 and was given the Sales Manager, Ryan Palter's voicemail. I explained the reason for the call. I did not hear back, so I left him a 2nd voicemail on 9/24, and once again did not get a response. So on 9/26, I called this time to speak with the General Manager, George Hawes, and was given his voicemail. Today, is 10/03, and once again I have received no response from this dealership. I know this is a lengthy review, but feel it is unacceptable to be disregarded this way, and I hope this will help others avoid purchasing from a dealership that appears to have no integrity after the sale. More

Report | Print