Dan Reinhardt | Page 20

Overall the dealership was a neat, clean environment. The sales representatives I spoke with were very nice and helpful. Finance representative could go through more training on how to be kinder to the custo sales representatives I spoke with were very nice and helpful. Finance representative could go through more training on how to be kinder to the customers, no matter the age, gender, or income status of the customer. More

by Gg2020 Verified Customer Verified Customer

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I hadn’t planned on actually purchasing my Subaru yesterday when I stopped by White Bear Subaru, but the salesman, Moe Hawili, was so personable, helpful and friendly, and the finance manager I worke yesterday when I stopped by White Bear Subaru, but the salesman, Moe Hawili, was so personable, helpful and friendly, and the finance manager I worked with was so flexible and accommodating, that I decided to go ahead and buy the car on the spot. I had an appointment already scheduled at another dealership the following day which is closer to where I live, but I decided I wanted Moe and White Bear Subaru to get my business. I can’t say enough good things about the dealership or this particular salesman. I highly recommend both of them to anyone in the market for a Subaru. More

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Easy, fast and knowledgeable. I had previously gone to another dealership, where the salesman was horrible and didnt know his product. I was so pleased to find the exact opposite I had previously gone to another dealership, where the salesman was horrible and didnt know his product. I was so pleased to find the exact opposite at WBL Subaru. Matt Fox was easy to work with and knew the answers to every question I asked. He wasnt pushy and was a pleasure to work with. I would definitely recommend him and WBL Subaru. More

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Great new vehicle buying experience Moe and the rest of the staff were very professional in their approach to selling me a vehicle. He was direct in his communication with me and worked Moe and the rest of the staff were very professional in their approach to selling me a vehicle. He was direct in his communication with me and worked hard to make the transaction a success. More

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Great staff Everyone was so helpful and friendly. First time I bought a car by myself and they didn't treat me like I didn't know anything even thought I didn't k Everyone was so helpful and friendly. First time I bought a car by myself and they didn't treat me like I didn't know anything even thought I didn't know anything. Thank you for the support. Jeri Erickson More

by denjer Verified Customer Verified Customer

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Great service From checking online on Sunday we got quick responses from email. The minute we stepped into the dealership on Monday to picking up our new Outback on From checking online on Sunday we got quick responses from email. The minute we stepped into the dealership on Monday to picking up our new Outback on Tuesday everything and everyone we dealt with were excellent More

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Purchasing vehicle Our salesperson was very knowledgeable about the features in the Subaru Outback we were interested in purchasing. She was very friendly and helpful w Our salesperson was very knowledgeable about the features in the Subaru Outback we were interested in purchasing. She was very friendly and helpful when we were taking the test drive. More

by janechada Verified Customer Verified Customer

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A clinic in customer service from start to finish My existing Subaru (not bought from this store) developed issues and White Bear Subaru (WBS) could get me in for service a week sooner than my purchas My existing Subaru (not bought from this store) developed issues and White Bear Subaru (WBS) could get me in for service a week sooner than my purchasing dealership. I work as a courier, so my vehicle is my income. Diagnostics revealed an issue which was resolved in just over a day. Over the next several days they performed re-work at no additional charge, ran further diagnostics, and eventually determined the CVt was bad and needed to be replaced. By this time, I had driven the loaner car a couple of weeks, and put several thousand miles on the loaner. I made an appointment to come drive a few other vehicles to see if a trade could be arranged. The test drive vehicle was sitting by the front door, running, when I got there (freezing temps, icy roads), and we went for a test drive (I had not previously been in a Crosstrek, and I’m a big guy at 6’3” and 335, so I don’t ‘fit” in some cars). More went above and beyond to work a deal giving me as much as possible for my trade-in, Dee had been working with me since I brought in the old car, and always kept me informed as to where we were in the process, and Dan helped with financing to include an extended warranty for bumper-to-bumper coverage in a payment I could accept. Start to finish, I felt like everybody I interacted with took a personal obligation to make sure I was treated not just fairly but excellently..My wife is not an easy person to impress, but she admitted that when her only-had-a-year vehicle need upgrading she would definitely be starting her search here.. Fairly confident WBS just got a customer for life. Maybe 3 or 4 - my sister-in-law is in the market within the year, and she’s heard all the good I’ve had to say so far. More

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Excellent! Thank you for an excellent experience! I’m loving my new car and all of the team members were very helpful with all of my questions. Thank you for an excellent experience! I’m loving my new car and all of the team members were very helpful with all of my questions. More

by Happy Customer Verified Customer Verified Customer

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Moe at Subaru Moe was very professional and helpful. He answered all my questions. The whole experience was very smooth. I left happy and enjoying my new ride. Moe was very professional and helpful. He answered all my questions. The whole experience was very smooth. I left happy and enjoying my new ride. More

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