Dan Rosen | Page 35

Car Purchase What a great place to purchase a auto. The sales, service consultant, delivery manager and finance staff are friendly and knowledgeable of their prod What a great place to purchase a auto. The sales, service consultant, delivery manager and finance staff are friendly and knowledgeable of their product. The whole team is very efficient also, More

Report | Print

Not completely satisfied The price of the used car was fair and reasonable compared to other dealerships. They could have been more fair with my trade in value. The price of the used car was fair and reasonable compared to other dealerships. They could have been more fair with my trade in value. More

Report | Print

Great purchase of a fantastic used Toyota Solara convertible I found the car of my dreams on line and I drove out to Woodfield Lexus. The salesperson was polite and very knowledgeable. I took an extremely long t I found the car of my dreams on line and I drove out to Woodfield Lexus. The salesperson was polite and very knowledgeable. I took an extremely long test drive and then negotiated a great deal. The finance department was the fastest, most accommodating I have ever used. More

Report | Print

What I appreciated most about working with Dan was his honest, clear approach to helping me lease the car. All the paperwork was exactly as he described, and the car is really exceptional. It was a pleasu honest, clear approach to helping me lease the car. All the paperwork was exactly as he described, and the car is really exceptional. It was a pleasure dealing with him. This is my second Lexus lease, and the detail and attention paid to me by everyone at Woodfield Lexus means I won't be going anywhere else. More

Report | Print

I was very impressed with the high quality of professionalism displayed by the staff at Arlington Lexus. Lane Gibson was crucial in my decision to purchase the car from Woodfield Lexus. I was ver professionalism displayed by the staff at Arlington Lexus. Lane Gibson was crucial in my decision to purchase the car from Woodfield Lexus. I was very satisfied with my salesman, Dan Rosen, who help made my experience very pleasant. His assistance and knowledge was crucial in my understanding of the equipment on the car I purchased. Alex Flores took the time to explain in detail the features and appointments of the car. More

Report | Print

Dan Rosen was excellent and professional from start to finish. Alex Flores provided additional quality support when showing the features of the vehicle. The finance manager took the anxiety of the purcha finish. Alex Flores provided additional quality support when showing the features of the vehicle. The finance manager took the anxiety of the purchase and also delivered quality service. More

Report | Print

I am very pleased at the excellent way in which everything surrounding my purchase of a 2010 Lexus was handled. The salesman (Dan Rosen) gave me lots of appropriate information without being confus everything surrounding my purchase of a 2010 Lexus was handled. The salesman (Dan Rosen) gave me lots of appropriate information without being confusing. He was patient with my questions. And, most importantly to me, I never felt pressured. It was as though his approach was to help me decide I wanted to make the purchase, not trying to force the decision. And the others I dealt with -- Alex, the delivery specialist, and Yasmine, the finance person, were both excellent to deal with. Again, both explained every detail without giving me "too much" information. I simply cannot say enough about all three of those folks who represented the dealership in such excellent manners. I definitely would recommend Woodfield Lexus to my friends. More

Report | Print

While both Dan and Yasmine were top notch, Alex was incredibly helpful. He asked the right questions to get us through the "introduction" of the technological aspects of the car in a quick fashion. H incredibly helpful. He asked the right questions to get us through the "introduction" of the technological aspects of the car in a quick fashion. He understood that we had past experience with such matters and, without shortchanging our learning curve, guided us through the process with humor and respect (we're old and not quite as savvy as younger people may be with technology). He has a very good demeanor and will go far. More

Report | Print

Why n/a on customer service and quality of work? Well, I purchased a new Lexus 1 month ago and have not had any service done yet, so not having service done yet is a good thing, yes? That takes care of th I purchased a new Lexus 1 month ago and have not had any service done yet, so not having service done yet is a good thing, yes? That takes care of that "why". Friendliness ? Well Dan Rosen is as friendly and accommodating as they come and is easy too, I had him twisted around my little finger in no time and he did not even know it, or was it the other way around??? Really was a pleasant experience , well, as pleasant as it can be when dropping 50k. Dan is friendly, professional, knowledgeable,....... and fast, got those papers for me to sign in no time, faster than a speeding bullet, perhaps we should call him " SuperDan". Now Dave Gustafson the "Delivery Manager", ever hear of that position before? Well for an old coot like me who thinks a cassette is the newest thing, Dave is a necessity. He showed me things this new car has that I still do not remember where they are or what they do but he understands that I will not be able to take it all in at the same time. Remember I am still in shock/mourning at this time from signing the check. I have a standing invitation from Dave to stop by any time and he will explain the newest thing that I do not understand. I am still trying to get used to starting the auto without a key so you know the depths of my option ignorance. Dave also showed me the secret thing/place in the car that the salesmen do not even know about, so Dan, I am sorry to break this to you but now you know, Dave has been holding back this info. I hope you will still be friends. The overall experience was fine as I hope you can surmise from my comments. The free food on Saturday seemed to be a big hit and I am not sure that all the people eating were customers either. PRICE? Well, I was satisfied, but being the pessimist I am, I will always wonder if I left something on the table. I said "can you live with this" and Dan said "sure", that was that and the deal was done. No waiting in a small office for 20 minutes while Dan checked with the "Sales Manager" leaving me to sweat bullets during the wait. So long story short, sure I would buy from this team again, . It is a nice, professional, courteous and respectful dealership with like employees. ps DAVE, I am going to use that secret thing/place you told me about some day soon!!!! ps Merry Christmas or any of the other forms of celebration you choose at this time of the year. More

Report | Print

Dan and the staff made the purchase of our second Lexus effortless and provided excellent service. Dan worked with finding us the vehicle that was within our price range and fit our needs. effortless and provided excellent service. Dan worked with finding us the vehicle that was within our price range and fit our needs. More

Report | Print