Dan Royer | Page 2

Ordering and paying for parts and waiting for them to arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the par arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the part, no longer made. They did manage to jerry rig the bracket and did not charge for labor. Their assumption is that someone should be contacting the customer keeping them up to date of the situation. Clearly their team is not aware of their process or in this case there is no process. I still really like KIA I just think they could do better. More

by sydbar52 Verified Customer Verified Customer

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Had a 200,000 mile service and my experience during the service was great. The staff were courteous and friendly and gave me a free car wash, and vacuumed the interior. Thanks! service was great. The staff were courteous and friendly and gave me a free car wash, and vacuumed the interior. Thanks! More

by Troy Verified Customer Verified Customer

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After getting over misunderstanding on both sides I feel like it's not a wrong choice to do business with them. like it's not a wrong choice to do business with them. More

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From the first call to your dealership and through out leaving with the car I purchased, it was so easy, friendly and enjoyable, I've had only one other experience in my 62 years of life that was so rel leaving with the car I purchased, it was so easy, friendly and enjoyable, I've had only one other experience in my 62 years of life that was so relaxing and fun. All the personal that I had contact with are incredible people. Thanks More

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