Dan Schian

Initially, the experience was fine and relatively easy. Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general ma Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general manager. I had to call several times and I was even told, at one point, that Frank was "very busy with other customers" and that I needed to be patient even though I had an inoperable vehicle. Once it received the service it needed, I still did not receive a phone call letting me know it was ready. The only person who communicated with me as promised was Colton in the service department when he actually returned my phone call with an update. Overall, it was a very frustrating experience that could have been easily resolved with communication. More

by amie.bourne Verified Customer Verified Customer

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I love how Joy knows info on all the inventory on the lot. Frank and Dan were awesome. They want you to leave happy. I was very happy when I left. lot. Frank and Dan were awesome. They want you to leave happy. I was very happy when I left. More

by Winkfieldlakesha Verified Customer Verified Customer

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Mr Dan took care of the situation and made it right and I’m so pleased and thankful I’m so pleased and thankful More

by jmcclary78 Verified Customer Verified Customer

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Frank Wallace, James Ford, Jack Hatton and the rest of the Walt Massey team in Marion, Ar were exception every way. When I say they felt like family, they truly felt like family. This vehicle purchase was the Walt Massey team in Marion, Ar were exception every way. When I say they felt like family, they truly felt like family. This vehicle purchase was one of, if not the easiest I’ve ever made. Price was very competitive and below market average and was able to get me the top amount possible for my trade. Would recommend. Don’t take my word, stop in to see for yourself! More

by bjmays01 Verified Customer Verified Customer

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This was the best car buying experience I have ever experienced in my life. The workers were so friendly and kind and even though I test drove a lot of cars they were so patient with me. I will forever experienced in my life. The workers were so friendly and kind and even though I test drove a lot of cars they were so patient with me. I will forever recommend Walt Massey Chevrolet More

by teneshapaxton Verified Customer Verified Customer

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I had terrible experience with this company. Didn't back up what the previous tech salesperson told me. Thanks Didn't back up what the previous tech salesperson told me. Thanks More

by MILLER.CORA53 Verified Customer Verified Customer

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Great dealer employees are great. They really took care of me on my last service. They really took care of me on my last service. More

by dfarrell1977 Verified Customer Verified Customer

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Fast, friendly, and excellent service. . Everything was handled from the comfort of my own home. The process could not have been any easier. . Everything was handled from the comfort of my own home. The process could not have been any easier. More

by ryncurry Verified Customer Verified Customer

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Great dealership! Going above and beyond to help me out would be an understatement!! Greatly appreciate everyone there for being so understanding! Thank you all so muc Going above and beyond to help me out would be an understatement!! Greatly appreciate everyone there for being so understanding! Thank you all so much 🥰 More

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Persistent, they worked with me until a deal was done and I’m satisfied with their work ethic across the board. I’m satisfied with their work ethic across the board. More

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