Staci Brawner
Staci Brawner at Walt Massey Chevrolet Marion

Staci Brawner

Parts Manager

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

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4.7
11 Reviews

Languages Spoken

English English

4.7

11 Reviews

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11 Reviews of Staci Brawner

July 15, 2026

Dealership Rating
Employee Rating

Service was fast and friendly! Staci and Colton took the best care of us as always! More

by amberbarnes1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Colton

Jul 16, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re thrilled to hear you received fast, friendly service and that Staci and Colton took such great care of you. We’ll be sure to share your kind words with both of them—they’ll truly appreciate the recognition. Thank you for your continued trust and support. We look forward to serving you again at your next visit!

May 19, 2026

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Employee Rating

GREAT! !!!Very professional and genuinely concerned about meeting our needs. Also very supportive of our situation. Notably looke... More

by BJONES55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Robert Brown, Joy Mcdowell, Waylon Gordon, Zachary Carmer , Frank Wallace, Michelle Wells, Michelle

May 21, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was professional, supportive, and genuinely focused on meeting your needs. Providing a caring and positive experience for our customers is always our goal. We truly appreciate your support!

May 18, 2026

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Well I had rental and I wrecked my Ford escape so I had rental last couple weeks and my rental was running out of days so I was so worried and scared not having vehicle because of my rental was due less th More

by carnezgreyhound2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Robert Brown, Joy Mcdowell, Waylon Gordon, Zachary Carmer , Amber Barnes, Frank Wallace, Michelle Wells

May 19, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for sharing your story and experience with us. We can only imagine how stressful and overwhelming that situation must have been for you, especially with your rental time running out and visiting multiple dealerships without success. We’re thrilled to hear Brandon was able to step in, ease your worries, and help turn such a stressful situation into a positive experience. Taking care of our customers and helping them feel comfortable and supported is exactly what we strive for every day. Congratulations on your vehicle approval, and thank you for trusting Walt Massey Chevrolet during such an important time. We truly appreciate your kind words and are so happy Brandon and the team could help get you back on the road!

April 24, 2026

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I had a great experience with the service team during my recent oil change. The staff was professional, efficient, and got everything done quickly without cutting corners. It’s clear they value both quality More

by mariapaulina00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Robert Brown

Apr 27, 2026

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re glad to hear your oil change visit went smoothly and that our service team was professional, efficient, and respectful of your time. We truly appreciate your trust and look forward to seeing you again for future service!

September 20, 2025

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This was the best car buying experience I have ever experienced in my life. The workers were so friendly and kind and even though I test drove a lot of cars they were so patient with me. I will forever More

by teneshapaxton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian , Amber Barnes, James Ford, Ana Lugo, Marcus Roberts, Frank Wallace

Sep 22, 2025

Walt Massey Chevrolet Marion responded

We’re thrilled to hear this was the best car-buying experience you’ve ever had! Our team’s friendliness, kindness, and patience are things we take pride in. Thank you for your recommendation—we’re glad you chose us!

September 05, 2025

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Employee Rating

I had terrible experience with this company. Didn't back up what the previous tech salesperson told me. Thanks More

by MILLER.CORA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Schian, Robert Brown , Ana Lugo, Kelly Sexton, Frank Wallace

Sep 05, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience. We’d like the chance to address this directly and work toward a resolution. Please contact our COO, Dan Schian, at 404-542-4983 so we can rectify the situation.

August 21, 2025

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Employee Rating

Great dealer employees are great. They really took care of me on my last service. More

by dfarrell1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Robert Brown , Amber Barnes, Ana Lugo, Frank Wallace, Ladarrius Woodard

Aug 25, 2025

Walt Massey Chevrolet Marion responded

We’re happy to know our team took great care of you during your service visit! Thank you for the kind words.

June 26, 2025

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Employee Rating

The service advisors are very courteous and help me with issues and scheduling future service appointments More

by lastcall67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Ana Lugo, Brandon in the service dept

Jun 28, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear our service advisors are taking great care of you and helping with your service needs. Providing courteous and helpful support is what we aim for—thanks for sharing!

June 26, 2025

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Employee Rating

Very please with overall service of support team recommend Walt Massey to family and friends for buying and serving vehicles More

by jg1459911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Robert Brown , Amber Barnes, James Ford, Ana Lugo, David Mckee, Frank Wallace, Ladarrius Woodard

Jun 28, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience and understand your frustration. This isn’t the level of service we aim to provide, and we’d appreciate the opportunity to make things right. Please Dan Schian, our General Manager directly so we can look into this and address your concerns.

June 13, 2025

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Employee Rating

This staff has always been great! I love doing business with them and will continue doing business with them! More

by spencer.morris06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Ana Lugo, Frank Wallace

Jun 19, 2025

Walt Massey Chevrolet Marion responded

We’re so glad to hear that! Your loyalty means the world to us, and we look forward to continuing to serve you with the same great experience every time.

1

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