Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 12

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

November 18, 2020

Dealership Rating
Employee Rating

I visit Acura of Brookfield exclusively for service on my 2004 TL because of service managers like Dan Surges. He is a true professional in every positive meaning of the word. More

by JCULHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Acura of Brookfield responded

Thanks for the great review and recommendation for Dan. We appreciate your continued loyalty.

November 18, 2020

Dealership Rating
Employee Rating

Pleasant. Pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleasant pleas More

by Clarenceallen840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Acura of Brookfield responded

Thank you for sharing.

November 17, 2020

Dealership Rating
Employee Rating

The staff was very attentive, courteous and knowledgeable. Even though I presented them with an off-book issue, they were eager to trouble-shoot the problem and correct it. They were also very More

by fweatherall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Acura of Brookfield responded

Thank you for sharing about your recent service visit. We are happy we were able to correct the issues with your vehicle.

November 14, 2020

Dealership Rating
Employee Rating

Hmmm.... 25 word minimum? What ever shall I say, to achieve this mandatory metric on a voluntary survey using my time as if for free? Good work. Timely completion. More

by BlueDot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Acura of Brookfield responded

Thanks for sharing.

November 12, 2020

Dealership Rating
Employee Rating

My service was quick and easy and done well. I never have issues when I take my car in. Thank you for the great service. More

by uce4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Acura of Brookfield responded

We are happy to hear about your quick and easy service visit. Thanks for sharing.

November 04, 2020

Dealership Rating
Employee Rating

Great service all around! My go to dealer for sure. Dan S was extremely helpful with my State Farm insurance needs. He went above and beyond More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Acura of Brookfield responded

We appreciate the great feedback regarding your past service visit with Dan.

October 26, 2020

Dealership Rating
Employee Rating

Fast & friendly service with reasonable prices & top notch amenities to finish it off. My only service destination for the last 7 years. Can't be them. More

by Na86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Acura of Brookfield responded

Thanks for writing this great review and your continued loyalty to our service department.

October 23, 2020

Dealership Rating
Employee Rating

Friendly and knowledgeable service staff. They always put the customer first and they never advise for more service than is necessary. i actually enjoy going in for service. More

by BDella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Acura of Brookfield responded

We appreciate you taking a moment to share this great review.

October 21, 2020

Dealership Rating
Employee Rating

As always I was extremely satisfied with the service from the scheduling of appointment to the completion. There were no spirited with the time or cost estimate that were given to me prior to service More

by KFCOBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parker, Gary Krier

Oct 21, 2020

Acura of Brookfield responded

We appreciate this great feedback.

October 14, 2020

Dealership Rating
Employee Rating

A customer does not have to worry about service. I have been bringing in my Acura for decades and have always had a pleasant experience. There is never a concern that parts or service is unnecessary. More

by JCULHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Acura of Brookfield responded

Thank you for this great review and recommendation.

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