Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 13

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

October 14, 2020

Dealership Rating
Employee Rating

Best Deership service ever for sales and service. I worked with Tony Glavan in sales, very honest and up front on prices. I worked with Wayne in parts purchasing some clothing, great help with getting More

by Sid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Chilson, Tony Glavan

Oct 19, 2020

Acura of Brookfield responded

We appreciate this great feedback about your past experiences with Tony, Wayne, and Dan.

October 07, 2020

Dealership Rating
Employee Rating

The facility is very clean and provides nice cold refreshments. The service team is friendly and courteous, providing frequent updates on my vehicle for me More

by PKAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2020

Acura of Brookfield responded

Thanks for sharing about your recent service visit.

October 06, 2020

Dealership Rating
Employee Rating

Prompt professional service. Kept me informed during the whole service appointment and answered all my questions. Their customer lounge is top notch as well. Would recommend this dealership to anyone in the More

by jeff0918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Petrowski

Oct 07, 2020

Acura of Brookfield responded

Thanks for this great renew and recommendation.

October 05, 2020

Dealership Rating
Employee Rating

Fast and easy service. I would recommend to my friends and family. Prices are not the cheapest around, but they do offer some very nice amenities while you wait for service. More

by Raskj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Petrowski

Oct 05, 2020

Acura of Brookfield responded

Thanks for recommendation.

September 19, 2020

Dealership Rating
Employee Rating

Outstanding service every time .Whether it be on the Outstanding service every time . Whether it be on the phone or in person . Very customer oriented. Pleasant area to wait. Besides the fact we have o More

by KARIMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Acura of Brookfield responded

Thanks for sharing this great review.

September 10, 2020

Dealership Rating
Employee Rating

I am always greeted by a professional staff, the service area is clean and the service is prompt. I appreciate the time they take to explain the service work completed after the repairs. More

by rjdrury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Stawicki

Sep 11, 2020

Acura of Brookfield responded

We appreciate this great review.

September 05, 2020

Dealership Rating
Employee Rating

Personal attention to detail & service. Worked around my difficult schedule as my car needed service as my dad was in hospice 250 miles away. Had to drive to say goodbye More

by LIANNECULVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parker, Gary Krier, Colin Fiedler, Ron Hoff, David Stawicki, Derrick Petrowski , Jessy Alfaro, Jeff Ensweiler, Alex Opio

Sep 08, 2020

Acura of Brookfield responded

We are sorry to hear about your dad. Glad we could accommodate your schedule and thank you for sharing during this difficult time.

August 25, 2020

Dealership Rating
Employee Rating

I have purchased 7 Acura vehicles and had them all serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The e More

by ric.schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Acura of Brookfield responded

Thank you for taking a moment to provide feedback from your previous service experience. We do appreciate your loyalty and I am happy we were able to talk further about your concerns. Respectfully, Jeff Ensweiler Service Manager

August 20, 2020

Dealership Rating
Employee Rating

Great experience. Friendly staff, great quality of work. My car was ready for me at the time they promised. It was washed and clean I highly recommend an Acura. More

by Milwaukee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Groth , Roger Meeker

Aug 24, 2020

Acura of Brookfield responded

Thank you for sharing about your great experience with our Service Department.

August 19, 2020

Dealership Rating
Employee Rating

Dan Surges has bent over backwards to accommodate my every need, and it’s much appreciated. I’ll remember this, and I will be back. More

by jrickert2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2020

Acura of Brookfield responded

Thank you for sharing about your recent service experience with Dan.

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