Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 16

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

June 17, 2020

Dealership Rating
Employee Rating

The service work is always excellent and the staff is very informative, courteous and prompt to return calls. It is pleasure to work with this dealership. More

by NEHELD888
Recommend Dealer
Yes
Jun 18, 2020

Acura of Brookfield responded

Thank you taking a moment to provide this great feedback.

June 12, 2020

Dealership Rating
Employee Rating

Very efficient dealer, but somewhat dismissive of my specific complaints about the 2017 RDX. Good follow up after the visit, and good work building personal relationships with customers. More

by Finwiz
Recommend Dealer
Yes

Other Employees Tagged: Adam Schersing

Jun 16, 2020

Acura of Brookfield responded

Thank you for writing this review and providing feedback from your recent service visit. If there is any concerns we did not address, please contact me directly and I will be happy to discuss these with you. Sincerely, Jeff Ensweiler Service Manager 262-439-6036

June 08, 2020

Dealership Rating
Employee Rating

Top notch vehicle diagnosis and service. Proper sympathy displayed when informing me of $3000 mouse damage to my fuel injector wiring harnesses. 25 word min requirement for submitting a review is awkward ho More

by rgogan
Recommend Dealer
Yes
Jun 09, 2020

Acura of Brookfield responded

Thanks for sharing. Sorry to hear about the mouse damage.

June 04, 2020

Dealership Rating
Employee Rating

Went in for just an oil change. I did need other maintenance done but felt it was not necessary at thIs time. They were not pushy. Always a pleasant experience! Employees were respectful. Service More

by Loon2276
Recommend Dealer
Yes
Jun 05, 2020

Acura of Brookfield responded

We appreciate your feedback.

May 19, 2020

Dealership Rating
Employee Rating

Always a very good experience 25 is too many words Always a very good experience 25 is too many words required 25 is too many words required 25 is too many words required 25 is too many words r More

by dschneider101
Recommend Dealer
Yes

Other Employees Tagged: Colin Fiedler , Tony Glavan, Roger Meeker, Denver - excellent!

May 19, 2020

Acura of Brookfield responded

Always good to hear, thanks!

May 18, 2020

Dealership Rating
Employee Rating

Acura of Brookfield has been top notch service over the years I've been coming here for scheduled service or maintenance. A nice waiting area or you can get a loaner and come back later. More

by Robert
Recommend Dealer
Yes
May 19, 2020

Acura of Brookfield responded

Thanks much for your continued loyalty to Acura of Brookfield and for sharing your experience.

May 04, 2020

Dealership Rating
Employee Rating

I am on my fourth Acura. I do not foresee myself buying another brand. The sales team is very easy to work with. The service department is incomparable. We have had vehicles with all the other luxury deale More

by ispythekeyes
Recommend Dealer
Yes
May 05, 2020

Acura of Brookfield responded

Thank you for your loyalty to Acura of Brookfield and for sharing your years of experience.

May 04, 2020

Dealership Rating
Employee Rating

Service guy came to jump my car. Took it to dealership. They replaced battery at no charge. They were excellent as always. They kept social distance and were very helpful. This dealership has great service More

by SCHWERINKT
Recommend Dealer
Yes

Other Employees Tagged: John Parker, Derrick Petrowski

May 05, 2020

Acura of Brookfield responded

Thanks for taking the time to write a review and for your recommendation.

April 15, 2020

Dealership Rating
Employee Rating

Work done as promised on time and during this COVID-19 time the adequate precaution was taken and vehicle was all sanitized along with remote key More

by BHARAPAT
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier

Apr 17, 2020

Acura of Brookfield responded

Thank you for taking the time to write a review and rating our service.

March 26, 2020

Dealership Rating
Employee Rating

Acura of Brookfield is probably the best run dealership and service organization I have dealt with for many years. I have bought four cars from them since the early eighties and keep returning. The service More

by DFREDERICKSON0
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier, Colin Fiedler , Peter Agnello, Jessy Alfaro, Roger Meeker, Shon Nix

Mar 27, 2020

Acura of Brookfield responded

Thank you for your continued loyalty to Acura of Brookfield and your trust in what our dealership has to offer. Your recommendation is appreciated.

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