Dan Surges | Page 17

Very happy with service. Very professional and explained exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for al exactly what needed to be done. Never felt they were trying to ipsell me on something that wasn’t currently required. I have lived in the area for almost two years and all of my service has been done at Acura of Brookfield; I couldn’t be happier. More

by Link182 Verified Customer Verified Customer

Report | Print

excellent service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the des service from arriving to picking up car to go home with warm greeting from Dan Surges and explaining what needed to be done. The lady behind the desk who recently had neck surgery was delightful to talk with. More

by BUCKYMD Verified Customer Verified Customer

Report | Print

Colin greeted me quickly and pleasantly as I drove my car into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to into the service area. He always demonstrates a positive attitude and willingness to meet my needs as a customer. I have been bringing my vehicles to Acura for years. All the service personnel, Dave, Gary, Dan and Colin are all employees that help to enhance the Acura experience. More

Report | Print

I appreciate the service, including, but not limited to the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding. the availability of a loaner vehicle during the repair process! Dan was very helpful and understanding. More

by Tgrizzer Verified Customer Verified Customer

Report | Print

Great service experience, no surprises! Dan Surges Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definit Great service experience, no surprises! Dan Surges wrote the order and explained everything well. Final cost was less than estimate. I'll definitely be back! More

Report | Print

Great/quick service from Dan. I was in and out with a loaner. He called/explained on what condition my car is in. Very detailed. loaner. He called/explained on what condition my car is in. Very detailed. More

by Herman Verified Customer Verified Customer

Report | Print

As usual, excellent work and customer service. Great waiting area and little perks while dropping off for service. Used online appointment scheduling for first time. Disappointed I could request a loane waiting area and little perks while dropping off for service. Used online appointment scheduling for first time. Disappointed I could request a loaner car from the online system, had wait for in person discussion. Caused some confusion but al worked out in the end. More

by larsonel Verified Customer Verified Customer

Report | Print

Acura of Brookfield’s service has always been exceptional. Everyone who we have worked with over the years (through several vehicles) has been pleasant, thorough and knowledgeable. exceptional. Everyone who we have worked with over the years (through several vehicles) has been pleasant, thorough and knowledgeable. More

by CLIFFORD.DUNTEMAN Verified Customer Verified Customer

Report | Print

I love the service department here. They are so helpful and go WAY out of their was to make sure you are taken care of. and go WAY out of their was to make sure you are taken care of. More

by Ddysart Verified Customer Verified Customer

Report | Print

The service department at Acura of Brookfield is First-Class. The team is knowledgeable, friendly, and exceptional customer service is their norm. This has been my consistent experience on every ser First-Class. The team is knowledgeable, friendly, and exceptional customer service is their norm. This has been my consistent experience on every service visit, they make you feel at home. More

by todd.blazei Verified Customer Verified Customer

Report | Print