238 Reviews
Write a Review238 Reviews of Dan Surges
January 30, 2020
Timing belt, oil change, repair brake They do a nice job. A little on the pricey side, but it is an Acura. Really flexible with loaner car return. Dan Sturgis is a good service advisor. They do a nice job. A little on the pricey side, but it is an Acura. Really flexible with loaner car return. Dan Sturgis is a good service advisor. More
Other Employees Tagged: Roni
January 29, 2020
B12 and splash gard replacement all went well. Per usual going into a dealership is a bit more expensive. BUT service here is very fast and they get things done in a timely manner. A all went well. Per usual going into a dealership is a bit more expensive. BUT service here is very fast and they get things done in a timely manner. Always reliable and this is why I always take my car in over going to a different shop. More
January 13, 2020
Oil Change I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call for an appointment. More
Other Employees Tagged: Rich Bravata, Gary Krier, Colin Fiedler, Derrick Petrowski
January 01, 2020
Major Surgery, patient doing great Our MDX underwent the excessive oil consumption update with pistons and rings. Aside for a delay to get parts, Dan did a great job to get us in and ba Our MDX underwent the excessive oil consumption update with pistons and rings. Aside for a delay to get parts, Dan did a great job to get us in and back on the road considering the enormity of the repair. Two Thumbs Up!! More
December 31, 2019
Outstanding customer service The sales and service department at Acura of Brookfield have consistently provided excellent customer service since I purchased my first Acura. Dan an The sales and service department at Acura of Brookfield have consistently provided excellent customer service since I purchased my first Acura. Dan and the crew in the service department are genuinely concerned with helping the customer have a reliable and quality vehicle. I can’t imagine taking my vehicle anywhere else! More
December 24, 2019
Friendly Service No matter the reason for service nor the time of year, the Acura Service folks are friendly, thoughtful and genuinely happy to help. Work stations are No matter the reason for service nor the time of year, the Acura Service folks are friendly, thoughtful and genuinely happy to help. Work stations are always clean and snacks available. Thanks! More
Other Employees Tagged: The payment counter ladies
December 23, 2019
Excellent service and customer relations My 2019 Acura RDX, which I absolutely love, developed a loudish squeak/creak in the front suspension about a month ago. Due to family issues I was una My 2019 Acura RDX, which I absolutely love, developed a loudish squeak/creak in the front suspension about a month ago. Due to family issues I was unable to get the car into service till last week. AOB greeted me as a close friend, which I guess I have become in the many years as a customer there, and informed me that some of the early build cars had this problem and there were new parts to take care of it. They gave me a courtesy vehicle, got mine fixed promptly, and were most gracious through the entire process. I have referred many people to AOB and most of them have also purchased their vehicles there, I can count about 15 or more vehicles purchased there from referrals I made. All were pleased. More
Other Employees Tagged: Terry Truttschel, Tom Schellinger, Gary Krier , Mike Baker, Adam Schersing, Roni in customer service, billing
December 23, 2019
Bob is ALWAYS appreciative of Acura service. The customer service at Acura of Brookfield is always outstanding. The staff is professional and courteous, and make a customer feel appreciated. Dan The customer service at Acura of Brookfield is always outstanding. The staff is professional and courteous, and make a customer feel appreciated. Dan Surges is my go to guy in service. More

