Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 18

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

January 30, 2020

Dealership Rating
Employee Rating

Timing belt, oil change, repair brake They do a nice job. A little on the pricey side, but it is an Acura. Really flexible with loaner car return. Dan Sturgis is a good service advisor. More

by dhammelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roni

Jan 30, 2020

Acura of Brookfield responded

Thank you for taking the time to write a review and share your experience.

January 29, 2020

Dealership Rating
Employee Rating

B12 and splash gard replacement all went well. Per usual going into a dealership is a bit more expensive. BUT service here is very fast and they get things done in a timely manner. A More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2020

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 24, 2020

Dealership Rating
Employee Rating

Everyone I encountered was extremely pleasant and helpful. Roni at the desk and Dan were a pleasure. Only negative was the cost of the service. More

by laulenbacher46
Recommend Dealer
Yes
Jan 27, 2020

Acura of Brookfield responded

Thank you for your review. We appreciate your time and the effort it takes to provide your feedback.

January 17, 2020

Dealership Rating
Employee Rating

Dan did a great job from start to finish. The work was completed in a timely manner. We come back because the service department is great. More

by GuillermoMKE
Recommend Dealer
Yes
Jan 21, 2020

Acura of Brookfield responded

We’re glad that Dan was able to address your service needs from start to finish! Thank you for sharing your experience.

January 13, 2020

Dealership Rating
Employee Rating

Oil Change I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call More

by inzsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2020

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you’d recommend to friends and family. We couldn’t ask for nicer feedback. Thank you for taking the time to share it and for your years of loyalty.

January 01, 2020

Dealership Rating
Employee Rating

Major Surgery, patient doing great Our MDX underwent the excessive oil consumption update with pistons and rings. Aside for a delay to get parts, Dan did a great job to get us in and ba More

by Mjankowski0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Dan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

December 31, 2019

Dealership Rating
Employee Rating

Outstanding customer service The sales and service department at Acura of Brookfield have consistently provided excellent customer service since I purchased my first Acura. Dan an More

by KCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

Acura of Brookfield responded

We appreciate your feedback. Thank you and Happy New Year!

December 24, 2019

Dealership Rating
Employee Rating

Friendly Service No matter the reason for service nor the time of year, the Acura Service folks are friendly, thoughtful and genuinely happy to help. Work stations are More

by Roxie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The payment counter ladies

Dec 27, 2019

Acura of Brookfield responded

Hearing that you had “Friendly Service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Acura of Brookfield.

December 23, 2019

Dealership Rating
Employee Rating

Excellent service and customer relations My 2019 Acura RDX, which I absolutely love, developed a loudish squeak/creak in the front suspension about a month ago. Due to family issues I was una More

by JDELBALSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Truttschel, Tom Schellinger, Gary Krier , Mike Baker, Adam Schersing, Roni in customer service, billing

Dec 27, 2019

Acura of Brookfield responded

Thank you for sharing all of your experiences with us. We value your loyalty and appreciate your recommendations.

December 23, 2019

Dealership Rating
Employee Rating

Bob is ALWAYS appreciative of Acura service. The customer service at Acura of Brookfield is always outstanding. The staff is professional and courteous, and make a customer feel appreciated. Dan More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2019

Acura of Brookfield responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Dan was able to provide you with the excellent experience we strive to provide all our customers.

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