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Dan Surges
238 Reviews
238 Reviews of Dan Surges
October 22, 2019
Long wait no update When checking for quick oil change told I would be next. Told shouldn’t be more than half hour till done. One hour and 45 minutes done. Never an updat When checking for quick oil change told I would be next. Told shouldn’t be more than half hour till done. One hour and 45 minutes done. Never an update on delay or just checking in. Never had bad experience in past. Pay a little more to do service at dealer but always in past good service.. Only advice update customer if delay.. More
by JEL1
Verified CustomerOther Employees Tagged: Matt Nettesheim, Colin Fiedler , Peter Agnello, Steve Armitage, Mike Baker, Adam Schersing
October 21, 2019
Service You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys fo You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys for the service! Looking forward to doing more business with you guys or maybe even working there some day. More
by Latrell
Other Employees Tagged: Rich Bravata, John Parker, Gary Krier, Colin Fiedler, Ron Hoff, Derrick Petrowski , Steve Armitage, Jeff Ensweiler, Adam Schersing
October 17, 2019
Outstanding Service, As Usual! We are long time customers of Acura of Brookfield and are extremely satisfied with the service they provide. This particular visit was for routine mai We are long time customers of Acura of Brookfield and are extremely satisfied with the service they provide. This particular visit was for routine maintenance yet Adam still took the time to explain exactly what services were going to be included along with details of the tasks involved. We knew our vehicle as in good hands. The work was completed quickly and Dan was very knowledgeable and courteous while reviewing the maintenance checklist with us at checkout. We get nothing but Gold Standard service from AOB! More
by DA4WINDORFFS
Other Employees Tagged: Adam Schersing
October 07, 2019
Above and bryond The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my second Acura Purchase from Acura of Brookfield. More
by MTSTRIBLING
Other Employees Tagged: Gary Krier, Colin Fiedler, Derrick Petrowski , Micheal Robinson - 5 Star Service
September 18, 2019
Great service The service department was very helpful from scheduling the appointments to explaining the service. I needed a loaner and the process was very easy. E The service department was very helpful from scheduling the appointments to explaining the service. I needed a loaner and the process was very easy. Everyone was great! More
by meurerfam5
September 16, 2019
Bjn review I was told initially I would have to leave the car there and use a courtesy car. When I returned on Saturday, they asked me if I could wait an hour. T I was told initially I would have to leave the car there and use a courtesy car. When I returned on Saturday, they asked me if I could wait an hour. They fixed it while I waited and washed my car! More
by lneuworth
August 30, 2019
Warranty issue for my Acura RL. Excellent service and friendly staff. Promo my service and willingness to listen to my needs. People at Acura service go out of their way to make th Excellent service and friendly staff. Promo my service and willingness to listen to my needs. People at Acura service go out of their way to make the customer happy. More
by radzoric
November 19, 2018
Maintenance Service Had a B16 service done and worked with Dan Surges. Great, friendly and was fast service. I appreciated a free loaner and the car wash. Had a B16 service done and worked with Dan Surges. Great, friendly and was fast service. I appreciated a free loaner and the car wash. More
by huang17
October 05, 2018
Perfect visit, no issues Everything went great. Facility spectacular. Service wonderful. Every team member smiling and introduced themselves. Porter who took me to my loan Everything went great. Facility spectacular. Service wonderful. Every team member smiling and introduced themselves. Porter who took me to my loaner had it heated up and ready to go! Had remote start installed in my new car. Everything was explained and demo'd no issues! Couldn't have been better. Thank you! More
by Love my SUV
September 20, 2018
The Best Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and w Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and we appreciated the car wash ! More
by service
Other Employees Tagged: Colin Fiedler , Adam Schersing
