Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 7

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

April 15, 2021

Dealership Rating
Employee Rating

Dan Surgess very cordial, helpful knowledgeable. Service was completed an hr before I was told.Informed me of needed repairs. Liked @ car & was able to tell me about noise I was hearing More

by DWOBORIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit with Dan. It is great to hear your vehicle was ready sooner than expected.

April 15, 2021

Dealership Rating
Employee Rating

Some of the assistants were rude. Car started making noise and they ignored it and made me feel uncomfortable. Thankfully Adam helped to address the problem. More

by inna.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adam was helpful. Thank you

Apr 28, 2021

Acura of Brookfield responded

Thank you for taking my call to discuss your recent service experience in more detail. Colin Fiedler Service Manager

April 10, 2021

Dealership Rating
Employee Rating

Dan surges was very attentive and reasonable in communicating what needed to be done to my car. The service was done quickly. Five stars to Dan. More

by jduffey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Acura of Brookfield responded

It is great to hear about your great experience with Dan. Thanks for sharing.

April 09, 2021

Dealership Rating
Employee Rating

Great customer service , follow up and awesome safety standards! From the phone call to make the appointment to the service pro who helped me upon arrival everything was great! More

by Prezmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Acura of Brookfield responded

Thanks for sharing about the great customer service you received during your recent service visit.

April 07, 2021

Dealership Rating
Employee Rating

Team did a great job diagnosing the problem along with allowing me to see the issues to make a repair decision. They also repaired the issue quickly More

by Mike Goche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Acura of Brookfield responded

It is great to hear that everything went well with your recent service visit. Thanks for sharing.

March 31, 2021

Dealership Rating
Employee Rating

I have purchased several cars from Acura of Brookfield they have always treated us with respect. Their entire staff is very professional and knowledgeable. I would highly recommend them to anyone. More

by JEFFHILTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata, Gary Krier , Mike Baker, Brian Chilson, Denver

Apr 01, 2021

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this wonderful review and recommendation.

March 30, 2021

Dealership Rating
Employee Rating

I had my RDX looked at after another dealership did some questionable work. Fast, efficient, and friendly is how I would describe Acura of Brookfidid. There is a lot to be said about having service done by More

by The Ripper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Acura of Brookfield responded

It is great to hear about your recent service experience. Thank you for sharing.

March 29, 2021

Dealership Rating
Employee Rating

I always rest assured when I take my car in to Acura. They always give me a piece of mine because I know they are going to do a great job. More

by Yolandalanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Acura of Brookfield responded

We appreciate this great review about your past service experiences with our service team.

March 27, 2021

Dealership Rating
Employee Rating

I received excellent service .The staff was friendly and very knowledgeable. I have purchased many Acura trucks. I have been a customer for 15 years. . More

by mjtrunnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Acura of Brookfield responded

Thanks for this great review and your continued loyalty.

March 27, 2021

Dealership Rating
Employee Rating

I always get Class A service. I know my car is being taken care of properly any time I take it to Acura of Brookfield. More

by mcilwees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Acura of Brookfield responded

Thanks for sharing this wonderful review.

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