Dan Surges | Page 6

Always confident that the Acura service department provides excellent service at a reasonable price and confidence that the numerous maintenance checks will find any issues needed to ensure a safe and provides excellent service at a reasonable price and confidence that the numerous maintenance checks will find any issues needed to ensure a safe and reliable ride. More

by Bill Yentz Verified Customer Verified Customer

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Always a welcoming staff ready to take care of me whether the service issue is big or small I was able to get a ride to work the service issue is big or small I was able to get a ride to work More

by GG0ZD0WI Verified Customer Verified Customer

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I dropped-off my RDX, thinking I had scheduled an appointment on-line, but it didn’t appear at the Service Department. Nevertheless, Dan was excellent and very accommodating. He took my information a appointment on-line, but it didn’t appear at the Service Department. Nevertheless, Dan was excellent and very accommodating. He took my information and service was provided same day. This was my 3rd or 4th time having service at Acura of Brookfield, and extremely impressed with their service (and like the new waiting area too). More

by paulbukofzer Verified Customer Verified Customer

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This dealership is always good to work with. They get the work done in a timely fashion and keep you informed of any changes to the work needed before doing the work. work done in a timely fashion and keep you informed of any changes to the work needed before doing the work. More

by paul Verified Customer Verified Customer

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Everyone is so professional and courteousWork was Everyone is so professional and courteous Work was completed in good time and car was washed Waiting area is very pleasant! Bring back the sn Everyone is so professional and courteous Work was completed in good time and car was washed Waiting area is very pleasant! Bring back the snacks! 😂 More

by Acura Verified Customer Verified Customer

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Took our car in for service. We got a loaner right away. They had our car ready when they said it would be. It was a good experience. They had our car ready when they said it would be. It was a good experience. More

by JEFFMIA Verified Customer Verified Customer

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This dealership and the employees did a phenomenal job they were polite very thorough and got the job done within no time but while i waited they gave me a rental car so that i could run errands which was they were polite very thorough and got the job done within no time but while i waited they gave me a rental car so that i could run errands which was very thoughtful so overall the entire process was very pleasant More

by Dball92 Verified Customer Verified Customer

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Needed to bring in car for recalled fuel pump. I received a no charge loaned. Due to service staff out on COVID they could not meet end of business day to return my car. Got to keep loaner overnight received a no charge loaned. Due to service staff out on COVID they could not meet end of business day to return my car. Got to keep loaner overnight. They worked overtime to complete it overnight and make it available 1st thing in morning. Even when stuff happens they they work to reduce impact on customer. Excellent service in both good and less than optimal circumstances. More

by MAHONEYRA Verified Customer Verified Customer

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Great service and Awesome customer service I felt very comfortable and received a lot of knowledge about my vehicle and Dan in service Dept help me to create a plan for the maintenance and up keep. I trus comfortable and received a lot of knowledge about my vehicle and Dan in service Dept help me to create a plan for the maintenance and up keep. I trust their advice and the mechanics. More

by mschenwill Verified Customer Verified Customer

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Dan was wonderful and explained everything to the full detail I really appreciate his customer service and provided a detailed report of future needs- very helpful! detail I really appreciate his customer service and provided a detailed report of future needs- very helpful! More

by Karla B. Verified Customer Verified Customer

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